Senior Government Consultant - Systems & Encounter Specialist

Senior Government Consultant Systems and Encounters Specialist

We are seeking a talented individual to join our Government Health Services Consulting (GHSC) team at Mercer, a Marsh business. This can be based anywhere near a Mercer office and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As a core team member providing expert insights on complex projects for clients, which are primarily state Medicaid and Children's Health Insurance Program (CHIP) agencies and related state agencies responsible for Medicaid and CHIP fee-for-service and managed care programs, you will play a vital role. This is a great opportunity to join a global company known for its dynamic culture, excellent benefits, and commitment to professional growth where you can experience meaningful work alongside supportive leaders dedicated to your success!

We will count on you to:

• Learn and analyze how systems and processes function across different information technology domains
• Lead and support structured assessments and audits of systems and data (Information Systems Capabilities Assessments (ISCA) and Encounter Data Validation (EDV)) and document findings with clarity and precision
• Lead and contribute to client deliverables, presentations, and project documentation with increasing ownership over time
• Collaborate with cross-functional teams to understand how regulatory requirements translate into system and data processes
• Continuously build expertise in healthcare system, data structures, and regulatory requirements
• Ask intellectually curious questions to support data-driven projects and structured assessments
• Document observations, findings and recommendations for improvements when needed
• Analyze, validate, and troubleshoot encounter data across multiple systems to ensure accuracy, completeness, and compliance with regulatory requirements
• Become a trusted contributor on project teams by delivering accurate, timely, and insightful analysis
• Engage and collaborate with stakeholders, including Medicaid leadership, providers, and beneficiaries, to gather feedback and inform program recommendations
• Manage the quality and timeliness of client deliverables, communicating regularly and effectively with project teams

What you need to have:

• Bachelor's degree (Information Systems, Computer Science, Healthcare Administration, Data Analytics, or related field)
• 3+ years of experience with healthcare systems, data and system analysis, or consulting
• Knowledge of Medicaid policies, regulations, and program operations
• Understanding and experience working with healthcare data systems, including encounter data, claims systems, or EHR platforms
• Familiarity with data quality assessment, validation techniques, and reconciliation processes
• Understanding of Medicaid, Medicare, or other government healthcare programs
• Knowledge of encounter data submission processes and regulatory requirements
• Familiarity with managed care organizations (MCOs) or state healthcare systems
• Strong problem-solving and critical thinking abilities
• Ability to translate technical findings into clear, client-friendly insights
• Experience working in a consulting, client-facing, or project-based environment
• Strong organizational skills and ability to manage multiple priorities

What makes you stand out?

• Hands-on experience with encounter data in Medicaid or managed care environments
• Exposure to system implementation or migration projects
• Ability to bridge the gap between technical teams and business stakeholders
• Strong communication skills with the ability to present findings to non-technical audiences
• Experience working with CMS, state Medicaid agencies, or healthcare consulting
• Strategic mindset with the ability to develop innovative solutions to complex challenges
• Strong stakeholder management skills, with experience engaging Medicaid leadership, providers, and beneficiaries

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.