Retail Assistant @ The Lido

Sand Valley Golf Resort Job Posting

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

Position Summary

The Lido Retail Assistant will help maintain a successful retail operation by assisting customers and ensuring the golf shop is stocked and properly cared for at all times. This position is tasked with providing Lido members and guests with exceptional service, and assuring daily operations are performed to the highest standard.

This is a seasonal role running through mid-October.

Essential Duties and Responsibilities

• Be knowledgeable of all golf shop merchandise. Sell merchandise and provide suggestions to guests as appropriate to meet their needs. Assist customers with special merchandise orders
• Collect money or process credit cards, record sales transactions, and issue receipts for all merchandise sales, and greens fees
• Assists with all opening and closing procedures for the golf shop
• Assist in packing, unpacking, arranging, and displaying golf shop inventory. Assist with the physical inventory at month's end in accordance with inventory procedures
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Maintains an attractive and orderly appearance in and around the golf shop
• Answer phones and always maintain pleasant and professional telephone manners
• Schedule tee times and handle customer inquiries and complaints in accordance with operating policies and procedures as needed
• Perform other duties as assigned by the leadership team

Qualifications

• 1-2 years of hospitality experience preferred
• Positive attitude, professional manner and appearance in all situations.
• Read and write (English)
• Communicate verbally with staff members with or without the use of two-way radios.
• Give and/or follow verbal and written instructions
• Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
• Lift up to 50 lbs occasionally, 20 lbs frequently, and 10 lbs constantly

Classification

• Full-Time Seasonal | Hourly | Non-Exempt

Sand Valley LLC is an Equal Opportunity Employer. We participate in E-Verify to confirm employment eligibility.