Agent Architect

Build and maintain advanced agentic flows in demo and trial environments, including Policy Agents, Damages Assistants, and Litigation Agents Collaborate with sales and success teams on pre-trial “Trial Objectives” calls to identify client-specific workflows, prompts, and autonomous agents Lead configuration of AI prompt libraries and autonomous workflows during trial discovery and setup Provide technical guidance to Sales Engineers and team members on custom demo flows and demo organization updates Troubleshoot permission issues, perform end-user testing, and provide technical support during trial check-ins Optimize trials for product adoption Lead workflow customizations and configurations after full rollout to support client retention and success Develop internal and external AI and Agent documentation Develop and deliver ongoing Agentic training to LSAP and Customer Success Requirements 2+ years of hands-on experience with the Salesforce platform and Litify software Strong technical knowledge of Salesforce administration and configuration Salesforce Certified Agentforce Specialist required Salesforce Advanced Administrator Certification preferred 2+ years of experience working on Salesforce Automations Strong Flow knowledge, including record-triggered flows, collections, loops, and configuring third-party Lightning components Project Management experience with complex projects, stakeholder expectations, scope, time, and budgetary constraints Excellent written and verbal communication skills Ability to discuss complex technical topics with varied audiences Strong presentation and meeting facilitation skills Ability to handle multiple customers and tasks simultaneously and provide fast responses for AI/Agentic free trials Core Competencies Demonstrates expertise in Salesforce administration and configuration, with a strong focus on building and maintaining advanced agentic flows and optimizing product adoption. Capable of leading project management efforts while providing technical guidance and training to enhance client success. Highest-signal resume keywords Salesforce Administration Salesforce Certified Agentforce Specialist Salesforce Automations Project Management Flow Configuration Hard Skills Salesforce Administration Salesforce Configuration Salesforce Automations Flow Knowledge Record-Triggered Flows Collections Loops Third-Party Lightning Components Technical Support Troubleshooting Soft Skills Excellent Communication Skills Presentation Skills Meeting Facilitation Multitasking Fast Response Certifications & Qualifications Salesforce Certified Agentforce Specialist Salesforce Advanced Administrator Certification Industry Keywords Agentic Flows Trial Objectives Client Retention Product Adoption End-User Testing Tools & Technologies Salesforce Litify AI Prompt Libraries Agent Documentation #J-18808-Ljbffr Jobtailor