Quality Assurance Analyst

Description

Title: QA Analyst

Location: US-Remote

Salary: $102K

About PSI

Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience.

We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together.

What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.

About the Role

• This position is part of the PSI team, a leading provider of workforce assessment and credentialing services. PSI helps organizations hire, develop, and retain talent through secure, reliable testing solutions and cutting-edge technology. As a member of PSI, you'll contribute to delivering high-quality services that support professionals and organizations across industries.

• You'll work within ETS's global framework while collaborating closely with PSI's innovative teams-combining the strength of a world-class education leader with the agility of a workforce solutions provider. This is your opportunity to make an impact on both learning and career advancement worldwide.

• What You'll Do

• Lead end-to-end testing for key technology platforms and manage test projects.

• Design and execute test plans, ensuring bug-free releases.

• Perform functional, regression, integration, API, and performance testing.

• Partner with product teams to align on requirements and SLAs.

• Report and track defects using Jira, ensuring timely resolution.

• Support UAT for internal teams and clients.

• Contribute to continuous improvement by researching new testing tools and techniques.

• Validate data from multiple sources using strong SQL skills.

What You Bring

• 3+ years of QA experience in IT environments.

• Strong knowledge of QA methods, Agile/SDLC processes.

• Proficiency in SQL and data validation across multiple sources.

• Familiarity with automation tools (Selenium, Java/C#) and API testing tools (Postman, SoapUI).

• Experience with accessibility testing is a plus.

• Knowledge of version control and ticketing systems (e.g., SVN, Jira).

Why Join Us?

Our people drive our success. We are committed to creating a workplace where differences are embraced, everyone is valued, and you can bring your authentic self to work every day. Our culture is creative, supportive, and inclusive-focused on helping people reach their full potential. When you join us, you become part of a mission-driven organization that takes pride in serving test takers and empowering professionals worldwide.

We offer a comprehensive benefits program designed to protect what matters most-your health, financial security, and overall well-being. Our offerings include medical, dental, and vision plans with wellness components, flexible leave plans to support work-life balance, and retirement savings options to help you plan for the future. Beyond core benefits, you'll enjoy perks such as employee discounts, team events, and volunteer opportunities through our community engagement programs.

Benefits & Culture

Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose: ?

• Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions

• Generous Time Off: Enhanced paid time off/annual leave policies

• Health & Wellbeing Coverage: Medical insurance tailored to your region, plus:

• US: Dental, vision, life, and short-term disability insurance

• UK: Medical cashback plan including dental, vision, and income protection

• Flexible Spending Accounts (US)

• Employee Assistance Program (EAP): Confidential support whenever you need it

• Work-Life Balance: We understand life happens outside of work, and we fully support flexibility

• Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired

• Future Planning: Tools and support to help you grow personally and professionally

• Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry

At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.