Hotel Night Auditor & Front Desk Associate

Job Description

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

This position requires training on AM & PM shifts, with rotations into those shifts, as needed.

$19 - $21 hourly

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Ensure all guests feel they are having an exceptional experience at the property
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Complete additional bookkeeping, administrative, and accounting procedures as requested

• Experience in the hospitality industry or guest services is preferred, but not required
• High school diploma or equivalent required; some college preferred
• Outstanding communication skills and excellent customer service skills are required
• Requires a flexible schedule that allows for overnight shift hours
• Computer proficiency is required; experience with accounting or reservation software is preferred

ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.