Executive Property Manager
Palm Communities
Company Description
Palm Communities LLC is a property management company focused on delivering well-maintained, safe, and welcoming residential communities. We are committed to providing responsive service to residents, maintaining high standards for building operations, and ensuring compliance with local regulations. Team members are encouraged to take ownership of their sites, collaborate with colleagues, and contribute to continuous improvements.
Location: Onsite - Tampa, FL
Position Type: Full-Time
Responsibilities
- Lead a dedicated team overseeing a diverse portfolio of approximately 400 residential units dispersed across 10–20 small apartment sites.
- Coach the team to reach performance goals set by the Regional Manager. Set individual "mini-goals," train team members, provide ongoing encouragement, and hold staff accountable.
- Audit all work completed by the team, including tenant files, ledgers, monthly charges, charges/collections, and application processes.
- Review, approve, and submit all vendor bills for payment.
- Liaise with property owners regarding approvals, turns, budgets, and overall portfolio performance.
- Handle all vendor relations, direct and supervise the maintenance team, and audit maintenance work quality.
- Audit all marketing and leasing effectiveness to maximize portfolio performance, and sign all leases.
- Visit all assigned properties at least once per month to ensure exterior appearances and curb appeal remain excellent.
- Resolve all escalated tenant issues and attend legal/housing court hearings as required.
- Execute any additional operational tasks delegated by the Regional Manager.
Qualifications and Requirements
- 3-5 + years of multi-site residential property management experience, ideally managing scattered-site portfolios across multiple locations
- AppFolio proficiency strongly preferred (experience with similar PM software acceptable)
- Direct experience leading, coaching, setting goals for, and supervising administrative and maintenance staff.
- Strong financial acumen with experience managing property budgets, auditing ledgers, approving vendor invoices, and reporting directly to property owners.
- Solid working knowledge of residential maintenance operations, property turn processes, vendor management, and curb-appeal standards.
- Practical knowledge of local housing laws, lease administration, tenant file auditing, and experience attending housing court or legal hearings.
- Demonstrated history of auditing leasing pipelines, marketing performance, and maintaining target occupancy rates.
- Valid Driver’s License, reliable personal vehicle, and active auto insurance for required travel across 10-20 property sites per month.
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