Omnibus Engineer

Omnibus EngineerJob#: 3036852Job Description: Qualifications:Senior IBM Netcool/Omnibus EngineerPosition OverviewWe are seeking an experienced Senior IBM Netcool/Omnibus Engineer to join our team. The ideal candidate will possess deep technical expertise in IBM Netcool/Omnibus event management platforms, strong Linux administration skills, and Oracle database knowledge. This role is critical in maintaining and optimizing our enterprise event management infrastructure and ensuring seamless integration with our broader IT ecosystem. This Engineer will be a critical resource in an active migration and deployment of the environment.Key ResponsibilitiesEvent Management & Platform Administration• Design, implement, and maintain IBM Netcool/Omnibus infrastructure for enterprise-wide event management• Develop and optimize ObjectServer configurations, triggers, and automation procedures• Create and maintain event correlation rules, filters, and enrichment policies to reduce alert noise and improve signal-to-noise ratio• Monitor platform performance and implement tuning strategies to ensure optimal operation• Manage probe configurations for multi-vendor monitoring tool integrationTechnical Operations• Administer Linux systems (RHEL) hosting Netcool/Omnibus components• Understanding of Netcool / Omnibus Oracle database schemas for tasks including data management, integrations and reporting for Netcool backend databases• Implement and maintain high availability and disaster recovery solutions• Execute system upgrades, patching, and maintenance activities with minimal downtime• Troubleshoot complex technical issues across the event management stackIntegration & Automation• Design and implement webhook integrations with third-party monitoring and ITSM platforms• Develop custom integration solutions using APIs, scripting (PHP, JavaScript, Bash, Python..), and middleware technologies• Create automation workflows to streamline event processing and incident management• Collaborate with Observability teams to onboard new monitoring sourcesBest Practices & Documentation• Apply ITIL-aligned event management best practices• Develop and maintain comprehensive technical documentation, runbooks, and operational procedures• Establish and enforce naming conventions, coding standards, and configuration management practices• Participate in change advisory board reviews and ensure proper change management protocolsRequired QualificationsTechnical Skills• 5+ years of hands-on experience with IBM Netcool/Omnibus (ObjectServer, Probes, Gateways)• Strong understanding of Netcool architecture, including OMNIbus, Impact, WebGUI/Dash, and Message Bus• 3+ years of Linux system administration experience (user management, file systems, networking, security)• Working knowledge of Oracle database administration (SQL queries, basic DBA tasks, performance monitoring)• Proficiency in scripting languages: Bash, Python, or Perl• Experience with event correlation techniques and alert management strategiesProfessional Knowledge• Solid understanding of event management best practices and ITIL principles• Knowledge of network protocols (SNMP, Syslog, APIs)• Familiarity with monitoring concepts: thresholds, baselines, anomaly detection• Understanding of enterprise IT infrastructure (networks, servers, applications, databases)Soft Skills• Excellent problem-solving and analytical abilities• Strong communication skills with ability to explain technical concepts to non-technical stakeholders• Ability to work independently and collaboratively in a team environment• Experience working in 24/7 production environments with on-call rotation participationResponsibilities:Preferred QualificationsHighly Valued Experience• Dynatrace integration: Experience integrating Dynatrace monitoring platform with Netcool via webhooks or API, leveraging Dynatrace's AI-powered problem detection• ServiceNow integration: Hands-on experience with bidirectional integration between Netcool and ServiceNow for incident and event management workflows• Experience with webhook architectures and RESTful API integrations• Knowledge of additional Observability and Enterprise Data Center tools (Splunk, Control-M)• IBM Netcool Impact or OMNIbus Process Control scripting• Experience with IBM Cloud Pak for AIOps• ITIL v3 Foundation certification or higherAdditional Assets• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)• IBM certifications related to Netcool/Tivoli productsWork Environment• Hybrid/Remote options available depending on location• Participation in on-call rotation as needed• Occasional after-hours maintenance windows• Fast-paced, mission-critical environmentEverforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.