Help Desk Tech - Day Shifts - TS/SCI W/Polygraph

Type of Requisition Regular Clearance Level Must Currently Possess Top Secret/SCI Clearance Level Must Be Able to Obtain Top Secret SCI + Polygraph Public Trust/Other Required None Job Family Technical Support Services Job Qualifications Skills: Communication, Customer Service, Troubleshooting Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter. How a Help Desk Technician IV will make an impact Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software What you’ll need to succeed Education: Technical Training, Certification(s) or Degree Required Experience: 5+ years of related experience Two certifications are required for the program: 1. Security+ CE or another 8570 Cert 2. PWS 9.1 cert GDIT is your place 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #GDITCareers #WeAreGDIT #JET The likely hourly rate for this position is between $36.78 - $49.76. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA CO Colorado Springs Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identify Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world. For more information about GDIT's Privacy Policy, click here: Privacy Policy | GDIT #J-18808-Ljbffr General Dynamics Information Technology, Inc.