Medical Receptionist Business Service Representative

: Employment Type: Full time Shift: Day Shift Description: The Primary Care Business Services Specialist functions in a supportive role in the healthcare team to facilitate the patient follow in the practice. Responsible for performing all business functions including greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, managing incoming and outgoing faxes and providing clerical support to the providers and staff. Plays a critical role in checkout functions and is responsible for scheduling specialty referral appointments.

Position Purpose: The Medical Receptionist or Business Services Representative will display a drive to provide patient-centered experiences through scholarly scientific inquiry, compassion for the human spirit and mind, advocacy and education for the patient and families, and collaboration with all those who touch our patients.

What you will do:

• Be comfortable with learning new software and ensuring data entry into physician billing software.
• Provides positive patient experience from screening incoming patient calls to end of visit.
• Maintain schedules and appointments for physicians.

Position Highlights and Benefits:

• Day Shift - Full time - 40 hours
• Location: Waterbury
• Great benefits effective day 1!
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture
• $1,500 Sign-On Bonus

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.