New Home Sales Consultant

The New Home Consultant is responsible for delivering exceptional customer experiences, driving home sales, and building strong, lasting relationships with realtors and prospective buyers. This role is critical to maintaining the presentation and professionalism of our communities, guiding buyers through the home buying process, and contributing to the achievement of company sales goals. Additionally, the New Home Consultant plays a key role in converting leads and prospects into satisfied customers, generating referrals, and cultivating strategic relationships with both customers and real estate professionals to support the overall growth and success of the organization. Responsibilities Sales Office and Community Management Be onsite and available during all posted business hours, arriving 15 minutes early to open the model home and remaining onsite until the scheduled closing time. Conduct regular community and model home inspections to identify and report maintenance or repair needs, ensuring the best possible first impression for all visitors. Maintain adequate inventory of sales collateral, marketing materials, and office supplies within the model home. Assist with marketing initiatives and communicate marketing needs to the marketing department. Realtor and Community Engagement Develop and maintain strong relationships with local real estate agents. Conduct office visits to introduce yourself and the community to agents; seek opportunities to present to full realtor offices. Attend networking events to strengthen brand awareness and community visibility. Make daily prospecting calls to realtors who may have clients interested in new homes in the area. Customer Engagement and Sales Greet prospective buyers warmly and guide them through the sales process, highlighting the benefits of owning a Hunter Quinn Homes property. Respond promptly to all customer leads and inquiries received through lead generation systems. Conduct timely and appropriate follow-up activities to assist potential buyers through their decision-making process. Continuously seek ways to improve sales performance by attending sales training courses, reading sales literature, and participating in company-sponsored training events. Facilitate the completion of all necessary purchase documents, ensuring thorough explanation of contracts and obtaining all required signatures. Maintain organized, accurate records of customer paperwork in the lot filing system. Construction and Buyer Communication Conduct weekly community meetings with the Project Manager to review homes under construction and discuss community-related matters. Make weekly phone calls to buyers with homes under construction to update them on progress and document conversations. Make weekly phone calls to real estate agents representing buyers to provide home construction updates. Communicate regularly with lenders financing the homes under construction to monitor loan status and ensure a smooth financing process. Distribute all contract documents to the appropriate parties, including buyers, agents, lenders, and closing attorneys. Assist buyers with scheduling necessary appointments, including mortgage meetings, key inspections, orientations, and closing appointments. Collaboration and Communication Work closely with sales leadership to monitor and achieve sales goals. Effectively communicate customer requests and needs to the appropriate internal departments for timely resolution. Proactively seek creative opportunities to market the community and enhance community visibility. Qualifications Minimum High School Diploma or equivalent; Bachelor’s Degree preferred. Appropriate real estate license or certifications as required by the state. Completion of the Sales Associate Learning and Certification Program. Valid Driver’s License and reliable transportation. Ability to thrive in a fast-paced, dynamic environment. Strong interpersonal and relationship-building skills. Highly organized with excellent time management abilities. Ability to work independently while collaborating effectively with internal teams. Strong written and verbal communication skills. Commitment to delivering exceptional customer service. Ability to work weekends and attend occasional after-hours events. #J-18808-Ljbffr