Sales Associate

Job Summary You are the foundation of our organization's success. You are an expert in creating a world‑class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions. Responsibilities Provide high‑level customer service and hospitality to clients. Educate clients on current promotions, memberships, packages, and future appointments. Assist with re‑stocking products and assist clients with product sales and returns. Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance. Support the Skin Therapists to ensure a successful check‑in and check‑out process. Work cohesively with all Heyday staff members to ensure efficiency and camaraderie. Assist with the training and coaching of new hires. Qualifications Outstanding customer service and problem‑solving skills Ability to prioritize and multi‑task within a fast‑paced environment Able to initiate tasks and perform duties without direction Excellent communication skills Friendly and professional phone and email etiquette Must have superior organizational skills Flexibility to work weekends, opening shifts, and closing shifts Benefits Training & development Employee discounts Free food & snacks Benefits/Perks Competitive Hourly Wage Membership and Product Commission Discounted facials Friends & Family Discount on Services 35% Product Discount Training and growth opportunities #J-18808-Ljbffr Heyday