Senior Associate, Contractor Relationship Management & Engagement

Job Description

Job Description

SUMMARY :

The Marketing, Communications, and Outreach team at the Connecticut Green Bank (hereafter "Green Bank") is seeking a Senior Associate focused on contractor partnerships and engagement.

For this role, the Green Bank is seeking a marketing and relationship-driven professional who understands how contractors operate, sell, and grow their businesses. This role sits at the intersection of channel marketing, field engagement, and contractor partnership development. Key goals will focus on retention, recruitment, and relationship building with contractors that can participate in Green Bank programs.

The Senior Associate will focus on marketing and outreach efforts and campaigns designed to grow and nurture the Green Bank's contractor channel, supporting program teams engaging with contractors, and building direct relationships with contractors and related trade groups. The Senior Associate will work across the organization to support contractor utilization of Green Bank products and to further grow and develop the Green Bank Contractor Network. This role provides the opportunity to shape and grow a statewide contractor network with a direct impact on Connecticut's green economy.

Contractors, ranging from those who install solar and battery storage, energy efficiency, HVAC, and other energy and resilience related improvements, are an important part of the Green Bank community and an essential partner in making our products accessible to residential, commercial, and other stakeholders. This role executes this vision through consistent interaction and engagement with the contractor community and understands the value of building relationships that drive positive business outcomes.

The Green Bank has established a vision for its outreach and engagement through its comprehensive plan that: "The Green Bank builds trust and awareness within our community - especially amongst its most vulnerable members - through clear and transparent communication, education, and active listening, enabling us to understand and meet their needs. By strategically cultivating strong, collaborative, and reciprocal relationships with stakeholders, we empower them to achieve their energy, environmental and resiliency goals while advancing the mission of the Green Bank and realizing its vision of a planet protected by the love of humanity."

The Green Bank, a quasi-public authority, is the nation's first state-level "Green Bank," leveraging public funds to increase and accelerate private investment in the green economy of Connecticut. Working at the Green Bank means being part of a dynamic team of talented people who are passionate about implementing the green bank model, stimulating the growth and development of clean energy and environmental infrastructure investment in Connecticut, and growing our economy, strengthening our communities, and protecting our environment.

EXAMPLES OF DUTIES :

Individual responsibilities may include:

• Supporting the Director of Marketing and Outreach with developing and implementing the Green Bank's contractor outreach strategy;
• Regularly engaging directly with contractors that currently participate in Green Bank programs through in-person and virtual meetings, roundtables, events, industry groups, or other activities to support retention, facilitate feedback, and build relationships;
• Recruiting new contractors into existing or expanding Green Bank programs, and fostering strong relationships with them;
• Coordinating with and supporting Green Bank program teams (Smart-E Loan, Energy Storage Solutions, C-PACE, Solar PPA, and others) with their goals related to contractor engagement and governance, developing resources, conducting general outreach and research or soliciting feedback through roundtables, trainings, events, meetings or other engagements;
• Working with the Communications team on developing and delivering content, communications, and events for the contractor network (e.g., hosting contractor networking events, developing sales trainings or contractor conferences, etc.);
• Designing engagement strategies that align with how contractors generate leads and close deals;
• Supporting the further development, promotion, and execution of the Green Bank's contractor co-branding program in coordination with program teams and Marketing & Outreach;
• Managing, triaging, and responding to incoming contractor inquiries;
• Leading efforts to build a more diverse contractor community;
• Supporting the development and execution of outreach campaigns designed to increase adoption of Green Bank products and programs;
• Collecting, analyzing, and providing contractor feedback and market research to relevant programs related to product development or redesign;
• Representing the Green Bank at events, speaking engagements, etc.; and,
• Other duties as required.

MINIMUM QUALIFICATIONS REQUIRED :

The following minimum qualifications in knowledge, skill, and ability are required:

• Strong interpersonal, relationship management, and outreach skills involving the ability to work with other parties, at all levels, internally and externally;
• Ability to work as part of a team, but also work independently, exercise judgment, think critically and creatively, and take initiative;
• Marketing skills or a desire to learn such skills, especially in respect to channel-based marketing and co-branding;
• Strong writing skills and the ability to communicate effectively, through oral and written communications;
• Strong organizational skills and demonstrated ability to perform multiple tasks simultaneously;
• Ability to understand various energy-related technologies and financial products;
• Must be a self-starter with the ability to prioritize work in a fast-paced environment;
• Proficiency in the Microsoft Office Suite

Preferred qualifications are:

• General knowledge of renewable energy and energy efficiency programs including Connecticut specific programs;
• Experience working with contractors, distributors, or trade networks;
• Experience in home improvement, energy, or construction-related industries;
• Experience in channel sales, partner marketing, or field marketing;
• Experience with Salesforce or other customer relationship management software;
• Sales or cold calling experience.

EXPERIENCE AND TRAINING :

General Experience:

Minimum five (5) years of relevant work experience performing duties similar to the needs of this role. Experience working with energy financing programs or contractors is a plus.

Substitutions Allowed:

A bachelor's degree may be substituted for three (3) years of general experience. In this situation, the candidate must have 2 years of full-time work experience.

The Green Bank will determine if this position will be filled at the Associate, Senior Associate, or Associate Manager level based on the experience and qualifications of the individual selected.

Prospective applicants who meet most but not all selection criteria are encouraged to apply for the position, except for those who are not able to be in the Hartford office at least twice per week.

EMPLOYMENT DETAILS :

• This position reports to the Director of Marketing and Outreach.
• This is a hybrid role split between a minimum of two days per workweek in the Green Bank's Hartford, CT office and remote work.
• State of CT benefits package, including generous time-off, health insurance covering medical, dental and vision, retirement, tuition reimbursement for continuing education, and paid leave.
• Expected salary ranges from $70,000 - $90,000, but the final salary will be commensurate with experience, skills, and qualifications.

PHYSICAL REQUIREMENTS :

• Frequent communications, verbal and written, both qualitative and quantitative
• Visually or otherwise identify, observe, and assess
• Repetitive use of hands and fingers typing and/or writing

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When working remotely, this role requires a dedicated workspace with a desk and chair and a reliable internet connection.

HOW TO APPLY :

Please click on the "Senior Associate, Contractor Outreach" position and submit a resume and cover letter to be considered.

Closing Date : July 31, 2026 or when a qualified candidate is identified.

AA/EEO

No recruiters please.