Special Events Team Member

Introduction Overview We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Monitors guest consumption of alcohol and intervenes as needed according to guidelines Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor Requirements Must be 21 years of age High school diploma or equivalent Excellent customer service/communication skills Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be able to respond to visual and oral cues #J-18808-Ljbffr