Staff Backend Engineer - Twilio Platform
$150k - $250kCOVU
Join to apply for the Staff Backend Engineer – Twilio Platform role at COVU Join to apply for the Staff Backend Engineer – Twilio Platform role at COVU Get AI-powered advice on this job and more exclusive features. COVU, a venture-backed technology startup, is transforming independent insurance agencies by digitizing operations and leveraging AI-driven insights. Our mission is to empower individuals to manage risks and insurance more effectively through innovative technology solutions. With deep expertise in AI, our team is building an AI-first company poised to redefine the industry. Role Overview: We’re hiring a Staff Backend Engineer with deep expertise in Twilio APIs and communications infrastructure . You’ll lead the implementation of our telephony and omnichannel messaging platform—from voice call routing and custom softphones to SMS, WhatsApp, and webchat integrations. You’ll work closely with AI engineers, product teams, and designers to create intelligent agent workflows, build streaming pipelines to services like Deepgram and OpenAI, and enable skill-based routing, transcription, analytics, and more. This role is highly technical, hands-on, and outcome-driven. You’ll architect scalable systems, implement event-driven services, and guide best practices for real-time comms infrastructure. What You’ll Do: Design and implement Twilio-powered voice and messaging services (Voice, Programmable Messaging, Conversations, etc.) Build intelligent call flows, custom routing engines, and agent-assist tools Develop APIs and backend systems that support softphones, AI routing, and real-time context sharing Integrate with third-party AI platforms (e.g., Deepgram, Whisper) via streaming and webhooks Handle communication history, transcript storage, and PII-compliant data handling Support multi-channel engagement (voice, webchat, SMS, WhatsApp) through unified APIs and event bus Ensure observability, uptime, call quality, and scaling to support 100+ concurrent agents Collaborate with frontend, AI, and product teams to co-design end-to-end agent workflows Who You Are: 8+ years of backend engineering experience, with strong system design fundamentals Deep experience with Twilio APIs , real-time communications, and telephony infrastructure Strong in TypeScript (Node.js) and Python for backend/API development Experience with event-driven architectures , pub/sub (e.g., EventBridge, Kafka), and streaming Familiar with security, compliance, and observability in real-time systems Bonus: Experience building softphones, SIP/WebRTC, or using AI/LLMs for voice/sms workflows Why Join Us: Competitive Compensation ($150,000 - $250,000) Help build the backbone of an AI-powered agent communication platform Collaborate on cutting-edge integrations with AI platforms Own mission-critical systems with real impact on customer and agent experience Application Process: Intro call with People team Technical interviews Final interview with leaders Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Insurance Referrals increase your chances of interviewing at COVU by 2x Get notified about new Back End Developer jobs in Los Angeles, CA . Don't see a job that matches your experience? Submit your resume here! West Hollywood, CA $150,000.00-$170,000.00 1 week ago West Hollywood, CA $180,000.00-$200,000.00 1 week ago Hawthorne, CA $129,300.00-$223,600.00 6 days ago Los Angeles, CA $120,000.00-$250,000.00 2 weeks ago Los Angeles, CA $100,000.00-$150,000.00 2 years ago Los Angeles, CA $120,000.00-$150,000.00 1 month ago Internship- Software Engineering (Fall 2025) Dec 2025 New Graduate Engineer, Software (Starship) Hawthorne, CA $120,000.00-$145,000.00 1 week ago Software Engineer II - Java Back-end / ABC News Glendale, CA $114,900.00-$161,300.00 1 month ago Software Development Engineer in Test (SDET) – iOS & Android West Hollywood, CA $160,000.00-$200,000.00 2 weeks ago Glendale, CA $114,900.00-$168,700.00 1 month ago Los Angeles, CA $120,000.00-$170,000.00 2 weeks ago Hawthorne, CA $120,000.00-$145,000.00 2 weeks ago Los Angeles, CA $115,000.00-$195,000.00 1 month ago Senior Software Engineer, Cloud Infrastructure West Hollywood, CA $180,000.00-$200,000.00 1 week ago Santa Monica, CA $120,000.00-$200,000.00 1 week ago Los Angeles, CA $120,000.00-$175,000.00 2 weeks ago Internship- Software Engineering (Spring 2026) Santa Monica, CA $114,900.00-$154,100.00 1 month ago Los Angeles, CA $120,000.00-$130,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr COVU
$200k - $250k
A leading healthcare technology company is seeking a Staff Backend Engineer to revolutionize healthcare systems. In this role, you will craft user-friendly and secure interfaces while leading technical planning and project execution. You should have 8+ years of software...Suggested$200k - $250k
A healthcare technology company is seeking a Staff Backend Engineer to develop innovative software solutions. The ideal candidate will have significant experience in backend programming with Python and Go, alongside a solid understanding of cloud technologies. Responsibilities...Suggested- Scribd, Inc. is searching for a Staff Software Engineer for the Fable Core team in Los Angeles. This role involves setting the technical direction for the backend, ensuring platform reliability, and leading incident response efforts. The ideal candidate has over 10 years...SuggestedFlexible hours
$200k - $250k
...About The Role At Commure, our engineering team is at the forefront of revolutionizing healthcare technology by building and scaling... ...suite of healthcare products. We are looking for a talented Staff Backend Engineer to help us craft user-friendly, responsive, and secure...Suggested- ...visibility and freight audit automation, our platform integrates fragmented data from... ...As we scale, we’re investing deeply in engineering leadership to evolve our architecture, expand... ...supply chain. Our Tech Landscape Backend: Python / Django Infrastructure: AWS...SuggestedRemote workFlexible hours
- ...Staff Backend Engineer Los Angeles, CA About Arena Club If you're fascinated by sports cards and memorabilia, your search ends here... ...has developed a fully digital marketplace. This innovative platform is built on trust, transparency, and fun, featuring grading...Work at office
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A leading technology company is seeking a Staff Software Engineer in Los Angeles. You will manage a high-volume application, focusing on developing scalable, fault-tolerant solutions. Ideal candidates have over 8 years of experience, proficiency in GoLang, and expertise...$200k - $240k
Cantina is looking for a Senior Backend Engineer in San Francisco, California, to design and develop systems that revolutionize user engagement with our AI platform. The ideal candidate will have 5-10 years of experience, strong proficiency in Golang, Node.js, and AWS,...$180k - $210k
...life easier and more connected, and that's why we have been working hard to expand our team. Our ideal candidate is a seasoned backend engineer with deep experience building reliable, scalable systems, and a passion for creating products and features that really matter...Local areaHome office- Scribd, Inc. is seeking a Staff Software Engineer for the Everand Core team in Los Angeles to own the backend platform powering Everand's web and mobile experiences, enabling rapid experimentation, personalization, and engaging reading/listening journeys. You will collaborate...Flexible hours
- Affirm is seeking a CI Engineer to enhance developer productivity by managing build systems and pipelines. This position focuses on ensuring quality integrations and driving the vision for CI across the organization. Candidates should have a solid background in modern...Remote jobFlexible hours
$250k - $360k
Join to apply for the Staff Backend Engineer (AI & Knowledge Systems) role at Demand.io Base Pay Range $250,000.00/yr - $360,000.00/yr Additional Compensation Types Annual Bonus and Stock options The Opportunity Demand.io is a profitable, founder‑led consumer AI commerce...Full time$200k - $220k
...Pivotal Health is the leading technology platform that helps healthcare providers get... ...journey. About The Role We are hiring a Staff Engineer, AI Platform to build the shared engineering... ...and work closely with applied AI, backend, data, product, and operations partners...Remote workFlexible hours- Cantina Labs is hiring a senior backend engineer to design, build, and scale systems powering a real-time AI platform. You will work with cross-functional teams to deliver high-quality features and improve user journeys. The role emphasizes experience with microservices...
$160k - $200k
...biometrics located in Los Angeles is seeking a Senior Software Engineer to revolutionize the consumer experience with advanced technologies... ...will possess strong Java and AWS skills, with 5+ years in backend engineering. Responsibilities include developing robust backend...$123k - $183k
Affirm is seeking a Software Engineer II to develop a next‑generation reliability platform. You'll design innovative solutions for system health and reliability using your expertise in Python and experience with AI-assisted development tools. Join Affirm's remote-first...Remote workFlexible hours- ...involves designing scalable services that enhance the recommendation systems driving user connections. Candidates should have solid backend experience with languages like Java or C++, along with a strong computer science background. This is an opportunity to make a...Flexible hours
- Pivotal Health in Los Angeles is looking for a Staff Software Engineer to lead the design and development of their healthcare data platform infrastructure. The role involves working... ...in healthcare settings, along with strong backend engineering skills. This position offers...
- Relativity, based in Los Angeles, is seeking a Software Engineer to develop backend services for their generative AI platform. You will work at the intersection of distributed systems and cloud infrastructure to create reliable, scalable systems that enhance AI capabilities...
$215k - $265k
...Affirm is seeking a Staff Analytics Engineer to build and own their Financial Subledger Data Platform. This position requires hands-on analytics engineering experience, strong SQL and dbt skills, and the ability to manage projects autonomously. The ideal candidate will...Remote work$200k - $220k
Pivotal Health is seeking a Staff Engineer, AI Platform in Los Angeles to build reliable AI system foundations. This hands-on role emphasizes technical leadership and collaboration, focusing on AI observability, experimentation, and internal tooling. Your expertise in developer...Flexible hours$200k - $250k
...delivered, documented, and financed. Our platform spans the full care journey: Ambient... ...About the Role At Commure, our engineering team is at the forefront of revolutionizing... ...products. We are looking for a talented Staff Backend Engineer to help us craft user-...Work at officeImmediate start$99.1k - $185k
...the recruiter, agency, and/or firm. A Day in the Life Sr Staff Engineer, Backend will architect and lead the distributed systems that power... ...architectural decisions across our multi‑tenant, microservices‑based platform - the systems that run the full loan lifecycle from...Full timeContract workWork at officeLocal areaShift work$200k - $230k
Pivotal Health in Los Angeles is seeking a Staff Data Engineer to develop clinical data platforms that transform data ecosystems. The role involves designing data pipelines, ensuring data quality, and collaborating with software engineers and stakeholders. Ideal candidates...- Snap Inc. seeks a Staff Software Engineer for the Big Data Infrastructure team in Los Angeles, California. In this role, you will architect and optimize our data processing solutions while collaborating across teams to enhance Snap’s critical applications. The ideal candidate...Work at office
- ...favorite global quick-service restaurant chains. Our engineering effort spans infrastructure, platforms, and product development, driving innovation and... ...direct impact on real-world problems. We are seeking Backend Engineers who are excited to contribute at all...Work at officeWorldwide
- ...California, is on a mission to make reading accessible through innovative text-to-speech solutions. Join our platform team to build and maintain crucial backend services, focusing on payments, analytics, and new product features. We value strong technical skills and effective...
- ...looking for a senior leader in Infrastructure to manage the Backend Platforms team. This role involves ownership of the strategy and execution... ...powering live commerce, including leadership over senior engineers and shaping technical directions. Candidates should have...Remote job
$123k - $183k
Software Engineer II, Backend (Reliability Platform) Remote Canada Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re looking for a software...Work at officeRemote workFlexible hours- Speechify is seeking a Backend Engineer to design, build, and maintain scalable APIs powering its text-to-speech platform. You will own backend services including payments, subscriptions, authentication, and analytics, ensuring performance and reliability at scale. Join...Remote job
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