Assistant Property Manager II - Solene

Job Description

Job Description

Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.

The Assistant Property Manager II supports the Property Manager in the day-to-day operation and performance of the community. This role has increased responsibility for designated property management functions, including leasing and occupancy, resident relations and retention, compliance, financial and operational reporting, renewals, vendor coordination, and administrative oversight. The position is expected to exercise sound judgment, independently manage assigned responsibilities, and contribute to a well-maintained, financially responsible, compliant, and resident-focused community.

Work Location

This position supports our brand-new luxury development Solene, 146 units of market rate apartments located near the Beltline Station in St. Louis Park, Minnesota. This property is a lease up. This individual will also assist in the management of a future development in the same area (coming in March/April 2027).

Parking is free for all onsite property staff members.

Schedule & Hours:

The schedule for this role will be Tuesday - Saturday; 8 AM - 5 PM.

ESSENTIAL FUNCTIONS

• Conducts leasing activities, including prospect follow-up, apartment tours, applicant screening, application review, and lease preparation.

• Monitors market conditions and comparable properties and communicates relevant pricing, concession, and competitive trends to the Property Manager.

• Provides excellent customer service and builds positive, professional relationships with residents, prospects, vendors, community partners, ownership, and outside agencies.

• Tracks assigned operational deadlines and ensures follow-up items are completed accurately and timely

• Maintains accurate resident, leasing, compliance, and operational records, including required move-in, move-out, renewal, and other lease documentation, in property management and related systems.

• Ensures assigned activities are completed in accordance with applicable Fair Housing requirements; federal, state, and local housing laws; agency requirements; and Company policies and procedures.

• Maintains current knowledge of applicable Fair Housing, affordable housing, and other regulatory compliance requirements.

• Assists with subsidy administration in accordance with applicable HUD rules and regulations.

• Coordinates assigned annual recertifications and compliance tracking, including monitoring deadlines and outstanding documentation.

• Supports achievement of performance benchmarks, including occupancy, collections, resident retention, compliance, and other assigned property goals.

• Responds promptly to resident concerns, independently resolving within established policies and escalating complex or high-risk matters to the Property Manager.

• Supports resident retention through proactive communication, service follow-up, renewal management, and resident engagement initiatives.

• Assists with financial management of the property, including review of budget variances, operating expenses, collections, invoice processing, and other assigned financial performance measures.

• Manages assigned lease renewal activities, including tracking expirations, preparing renewal offers, resident follow-up, documentation, and reporting.

• Establishes and maintains positive vendor relationships, coordinates vendor communication, service requests, and scheduling.

• Other tasks & duties assigned based on business need.

MINIMUM REQUIREMENTS

Education & Experience

• 2-4 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience

• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.

• Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting etc.) strongly preferred.

• Understanding of Affordable Housing Programs (HUD / MFHA Programs) strongly preferred.

Required Skills & Abilities

• As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.

• A passion for the mission, vision, and values of Sherman Associates.

• Office hours may vary due to the specific needs of the portfolio.

WORK ENVIRONMENT

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

• Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.

PHYSICAL REQUIREMENTS

• Must be able to stand at a desk for up to 8-hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.

• Must have the ability to move around freely throughout the property and office, and necessity varies from day to day.

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

ADDITIONAL SCREENING REQUIREMENTS

• Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)