Rehabilitation Technician

Rehabilitation Technician

Positions in this job family are assigned responsibilities for performing skilled and complex technical work assisting professional rehabilitation staff in providing rehabilitation services to individuals with physical and mental disabilities, blindness or visual impairment.

Provides skilled technical assistance to rehabilitation staff in the provision of direct client services.

Assist clients in completing application for services.

Arranges and gathers medical diagnosis information and case related correspondence.

Arranges and authorizes services which are included in an approved rehabilitation plan.

Processes case data information not limited to; applications, eligibility data, Individualized Plans for Employment, case notes, closures, and authorizations.

Maintains files and transfers case records through management information system.

Performs tasks related to general office operations and reception duties based on office needs.

Level Descriptor

Level I - This is the basic level where employees are assigned responsibilities for performing entry-level work in a training status under close supervision. In this role employees will be responsible for providing information pertaining to rehabilitation and visual services programs; arranging client medical procedures with vendors; researching and processing electronic case files and performing tasks related to general office operations. Employees at this level will receive training in the client application gathering process and in policy and procedure interpretation.

Level II - This is the career level where employees are assigned responsibilities for a full range of activities. At this level employees arrange and coordinate client services and disseminate required information to vendors, clients, and staff; assists clients in completion of application; provides clients with area resource referral information; dispenses information regarding rehabilitation and visual services programs and procedures; learns client application gathering techniques and receives training in policies and procedures for rehabilitation services programs. Additional duties include general office operations, coordinating and arranging medical procedures with client and medical vendors; send referrals for vocational evaluation and skills analysis reports as assigned; researches, gathers and assembles data for electronic case files, and maintains an information system; obtains and disseminates employment information for case closure.

Level III - This is the specialist level where employees are assigned advanced level work of a complex and difficult nature. In addition to tasks performed at Level I and II, duties will include the technical management of the caseload, i.e. gathers information for annual reviews, conducting follow-up of consumer's progress, maintaining contact with medical, educational, personnel and/or vendors and collecting and arranging data and information. May act as team leader in focus work groups and may be assigned special duties as assistant to unit program manager.

Education and Experience

Level I - Education and Experience requirements at this level consist of one year of experience in office technical clerical work.

Level II - Education and Experience requirements at this level consist of two years of technical clerical work or an equivalent combination of education and experience.

Level III - Education and Experience requirements at this level consist of two years of technical clerical experience plus one year of technical clerical experience in a vocational rehabilitation program; or a bachelor's degree in rehabilitation counseling, orientation and mobility, rehabilitation teaching or vocational evaluation; or a bachelor's degree in education, a behavioral science or a closely related field and one year of experience in career counseling, job placement, habilitation or a rehabilitation related field.

Knowledge, Skills, Abilities, and Competencies

Level I - Knowledge, Skills and Abilities required at this level include knowledge of basic computer functions; of spelling, punctuation and grammar; of basic arithmetic; and of office and agency policies and procedures. Ability is required to deal effectively and courteously with people; to exercise good judgment in evaluating situations and in making decisions; and to present ideas and facts effectively and accurately.

Level II - Knowledge, Skills and Abilities required at this level include knowledge of basic computer functions; of spelling, punctuation and grammar; of basic arithmetic; of office and agency policies and procedures; and of rehabilitation services and programs. Ability is required to deal effectively and courteously with people; to exercise good judgment in evaluating situations and in making decisions; and to present ideas and facts effectively and accurately.

Level III - Knowledge, Skills and Abilities required at this level include knowledge of basic computer functions; of spelling, punctuation and grammar; of basic arithmetic; of office and agency policies and procedures; of rehabilitation services and programs; and of casework management. Ability is required to deal effectively and courteously with people; to exercise good judgment in evaluating situations and in making decisions; and to present ideas and facts effectively and accurately.

Special Requirements

Some positions may require proficiency in American Sign Language as demonstrated by the successful completion of a competency test administered by the Deaf and Hearing Impaired Unit of the Department of Rehabilitation Services.

Applicants must be willing and able to fulfill all job-related travel normally associated with this position.

The Department of Rehabilitation Services has determined that some positions in this job family are safety sensitive as defined by?63 O.S. 427.8.

Additional Job Description

Position may be filled at Level I, II, or III.

Position is located in Services for the Blind and Visually Impaired Division in Tulsa (SBVI64).

Essential Functions: This position is responsible for clerical duties for a Programs Manager and a Counselor in SBVI Unit 61, SBVI64 field office. Job duties include performing data entry tasks for rehabilitation professionals, answering phone calls and waiting on clients and vendors who visit the office, as well as ordering recommended equipment and supplies for clients, tracking delivery of equipment and paying and liquidating authorizations pertaining to equipment orders. May also assist with applications and paperwork associated with clients' DRS cases, as well as process case data information not limited: applications, eligibility data, Individualized Plans for Employment, case notes, closures, and authorizations. Maintains files and transfers case records through management information system. Will also assist the Programs Manager with duties such as maintaining vehicle logs, maintaining inventory and handling p-card purchases and reconciliations. This position will require attention to detail and adherence to confidentiality in all tasks.

Applicant must be willing to perform all job-related travel.

Trial period (if applicable) is required.

Background Check: The Department of Rehabilitation Services will conduct a criminal background check on new hires as part of an offer of employment that is made contingent upon a successful criminal background check.

*Applicants must be authorized to work in the U.S. now and in the future without employer sponsorship.

Benefit Highlights: The Department of Rehabilitation Services provides a comprehensive benefits package designed to support our employees and their dependents.

Benefits Include:

• Generous state paid benefit allowance to help cover insurance premiums
• A wide choice of health insurance plans with no pre-existing condition exclusions or limitations
• Flexible spending accounts for health care expenses or dependent care
• Employee assistance programs and health and fitness programs
• 11 paid holidays
• 15 days of vacation and 15 days of sick leave for the first year
• Retirement Savings Plan with a generous match
• Longevity Bonus for years of service

Method of Application: Applicants without previous state service, with previous state service but not currently employed by a state agency must apply though the Workday on-line External Listings applicant system (State of Oklahoma Careers (myworkdayjobs.com).

Current State of Oklahoma employees must apply through the Workday on-line Internal Listings applicant system (Find Jobs - Internal State of Oklahoma - Workday (myworkday.com)

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.