Front Desk Assistant

$19 - $21 per hour

Access Dubuque

Dubuque, IA

Sedona Staffing Services

0 Positions

ID: 57460047

Posted On 06/25/2026

Job Overview

FRONT DESK ADMIN/INSURANCE AND BILLING

LOCATION: CEDAR FALLS, IA

WAGE:$19 – $21/hour

HOURS: 7:30AM- 5:30PM MONDAY, TUES, WED AND FRIDAY

Position Overview

The Insurance Billing & Front Desk Specialist plays a key role in ensuring a positive patient experience while supporting the clinic’s billing and administrative operations. This position combines front desk responsibilities with insurance verification, claims processing, and patient account management in a fast-paced clinical environment.

Front Desk & Patient Support

Greet and welcome patients with a friendly, professional attitude
Answer incoming phone calls and assist with patient inquiries
Schedule appointments and manage patient check-in/check-out processes
Maintain accurate patient records and documentation
Communicate office policies, scheduling information, and service details clearly and professionally

Insurance & Billing

Verify patient insurance eligibility and benefits
Prepare, submit, and track insurance claims
Post insurance and patient payments accurately
Follow up on unpaid, denied, or outstanding claims
Assist patients with billing questions and payment arrangements
Collaborate with clinical staff to ensure accurate documentation and claim submission

Qualifications

Strong communication and interpersonal skills
Professional, friendly, and patient-focused demeanor
Excellent organizational and multitasking abilities
Ability to thrive in a busy healthcare environment
Experience with medical insurance billing and front desk operations preferred
Proficiency with office software and healthcare management systems

Please email resume to [email protected]

Sedona Staffing Services is an Equal Opportunity Employer

Primary Contact

345401

Sedona Staffing

Human Resources,

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Phone

Fax

[email protected]

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Job Details