Fraud Specialist

Fraud Specialist

We are seeking a highly motivated and detail-oriented Fraud Specialist to join our bookkeeping team. In this role, you will be responsible for identifying, investigating, and mitigating fraudulent activity related to checks, credit/debit cards, and ACH transactions. This position plays a vital role in protecting the organization and its customers from financial loss by monitoring accounts, reviewing high-risk alerts, and resolving disputes in compliance with federal regulations such as Regulation E. This position offers an exciting opportunity to make a significant impact by protecting our organization from financial crimes and ensuring adherence to industry regulations.

Responsibilities & Duties

• Investigate and resolve potential fraud cases across multiple channels (check, card, ACH).
• Monitor high-risk activities, account alerts, and fraud detection systems to identify suspicious patterns.
• Process and manage FINBOA disputes, ensuring timely and accurate resolution.
• Review and handle Mitek check fraud alerts and follow up with appropriate parties.
• Serve as a backup approver for wire transfers.
• Manage fraud detection related to Apple Pay and other digital payment platforms.
• Generate and review CAMS Reports, Centerview Denial Reports, and other fraud-related data sources.
• Perform ATM/Visa balancing and support daily reconciliation tasks.
• Provide branch support and assist with overflow phone calls
• Review DDA exceptions and check exceptions over $950 for endorsement and legitimacy.
• Analyze ACH Cash Tab and Fraud Anomaly Detection activity
• Support bookkeeping operations and perform other duties as assigned.

Qualifications

• 1–2 years of experience in banking, deposits, accounting, or bookkeeping required.
• Knowledge of Regulation E, fraud prevention, and transaction dispute handling preferred.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent communication skills and experience handling confidential information.
• Proficiency with financial systems and fraud monitoring tools (e.g., Mitek, FINBOA).
• Ability to work collaboratively within a team while managing individual workloads effectively.
• Excellent analytical skills with the ability to interpret complex financial data and identify discrepancies or irregularities
• Strong communication skills to effectively collaborate across departments and prepare detailed reports

Join us in safeguarding our organization by leveraging your expertise in fraud prevention while contributing to a culture of integrity and compliance. We value proactive professionals who thrive on making impactful contributions through meticulous investigation and strategic thinking.

Constitution Bank is an equal opportunity employer.