Front Desk Fitness Attendant

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. The Front Desk Fitness Attendant is responsible for shaping the members’ experience by creating exceptional first and last impressions at the club. Reporting Structure • Reports to the Fitness Manager or Fitness Director Ensure all members and guests check in when using the club and that all members are addressed by name.

• Connect with members regularly and promote club activities.
• Create personalized service for members, including providing towel and water service while members are exercising.
• Promote the facility amenities, programs and the club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club.
• Answer telephones promptly and courteously and direct all calls to the appropriate areas.
• Must be knowledgeable of the following as applicable: tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and all upcoming club events and specials.
• Perform close business functions following guidelines and procedures established by the club.
• Ensure the timely completion of daily assignments within designated areas to meet Club standards and maintain orderly and organized workspaces, tidying and arranging entry areas, and restocking and organizing the shop.

Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.

• Follow all company, club, and department policies, procedures, and instructions.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment.
• Experience in maintaining cleanliness and organization in a public or recreational facility.
• Occasional exposure to temperature changes, dust, fumes, or gases
• Primary Tools/Equipment
• Computer/Phone/Tablet
• Fitness equipment
• Stereo equipment

Availability to work on weekends and/or holidays as required. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members )

Check out our Invited Jobs website for more details about ClubLife, the Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.