Risk Investigator II

Job Description

Job Description

Description

Job Title Food Safety Operations Manager

The North American Food Safety Team ensures that all sites meet Food Safety criteria and regulatory requirements They collaborate with a diverse range of internal stakeholders to implement comprehensive policies and procedures across the fulfillment network They excel at translating food safety initiatives into clear actionable guidelines facilitating seamless adoption across the fulfillment network

Key job responsibilities

• Maintain a robust set of compliance metrics and key performance indicators to measure output performance track progress and identify areas for improvement in food safety programs
• Execute rapid response protocols for food safety incidents to investigate resolve and document comprehensive corrective actions
• Project manage complex largescale food safety escalations across multiple sites establishing clear action plans tracking deliverables and driving accountability for timely closure while maintaining appropriate communication channels with senior leadership for critical updates and resource needs
• Demonstrate proven ability to influence and manage relationships with diverse stakeholders at all levels from site operations to senior leadership effectively balancing competing priorities while maintaining food safety compliance standards and driving program adherence across multiple facilities
• Analyze escalation patterns and root causes to identify systemic issues informing audit priorities and presenting findings to senior leadership
• Participate in an on-call rotation including weekend coverage with up to 60 travel to support food safety incidents and program implementation across the network
• Compose and edit detailed business review documents to effectively communicate food safety improvement initiatives
• Leverage deep knowledge of regulatory frameworks including Code of Federal Regulations Food Safety Modernization Act and FDA guidelines to ensure audit processes and corrective actions align with current standards Investigate and analyze customer complaints and trending data related to food safety ensuring thorough documentation and timely resolution while identifying systemic issues for continuous improvement

A day in the life

Your day starts reviewing overnight incidents and monitoring KPI dashboards before joining the daily food safety status call. Mornings involve responding to site managers questions and documenting corrective actions. Afternoons include leading cross-functional incident analyses conducting site audits updating protocols and training teams via video conference. Days can pivot quickly when critical incidents arise requiring immediate containment coordination and stakeholder communication. Whether onsite auditing analyzing data or managing emergencies no two days are alike. The day ends with documentation updates and ensuring overnight teams have support with on-call availability for critical issues

Basic qualifications

• 3 plus years of managing food safety and quality in a largescale retail or manufacturing environment experience
• Experience leveraging technology to drive process improvements
• Experience in program or project management
• Knowledge of Microsoft Office products and applications at an advanced level
• Travel up to 80% of the time
• Experience interacting with local food safety regulators
• Bachelors degree in Food Science or related field
• Experience applying Food Code requirements across local state and federal food regulations

Preferred qualifications

• Experience in online retail operations or similar field
• Experience creating and implementing largescale programs
• Experience working independently with minimal supervision or experience that includes strong analytical skills attention to detail and effective communication abilities
• Can work proactively and independently meet deadlines and deliver on projects and tasks 3 years of project management experience
• Masters degree in Food Science or related field Demonstrated ability to write clear concise and compelling narratives

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected

classification. Eligibility requirements apply to some benefits

and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health and Dependent Care Spending Accounts (HAS & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time off/Leave (PTO, Vacation, or Sick Leave) 

Job Type & Location

This is a Contract position based out of Seattle, WA.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Seattle,WA.

Application Deadline

This position is anticipated to close on Sep 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.