Body Technician

Body TechnicianThe purpose of the Body Technician is to perform skilled work in repairing fire apparatus bodies.Duties and ResponsibilitiesEnforce all company policies as defined in the SMEG Company HandbookInteract with customers, vendors and entire service staffMaintain a neat and professional personal appearance, wearing appropriate logo assigned company shirtsClock in and out on repairs to record actual time worked on vehicle using tech appReview repair plans prior to teardown and understand the repair work that is necessaryProperly document via photography all damage, before, during, and after repairsMaintaining excellent organizational skills utilizing parts carts, labeling, pallets, stands, etc.Uses various tools & equipment such as cutting guns, plasma cutters, hydraulic jacks, hammers, and pliers, pull posts, shear, and brake to repair sections of a vehicleHammers out dents, dimples, and other minor body damage if possible; mixes and apply filler resins to repair dents when other methods are not feasibleRealigns chassis and frames to repair structural damageRemove damaged sections of vehicles and replaces with new partsPerform Mechanical repairs as requiredReplaces or repairs glass and windshields as neededReplaces or repairs interior parts as neededWelds and otherwise attaches or fits parts into placeProvide the Assistant Manager with accurate estimated labor timesUnderstanding productivity goals and reviewing areas in need of improvementParticipate in morning meetings with service staff to plan the dayMaintain accurate, timely and legible company designed reports and paperworkEnsure all work has been executed correctly by inspecting vehicles after repairPerforms other related duties as assignedWear proper PPE at all times including Safety toe shoes, respirator, eye protection and hearing protectionMaintain a clean working environmentQualificationsExcellent customer service skills, both verbal and writtenAbility to read repair estimates and work with very little supervisionAbility to work with other repairers within collision centerThorough understanding of methods and procedures to repair vehicle bodyThorough understanding of how to use tools required for the tradeShould have excellent verbal communication skillsMust have the ability to work under pressureExperience within Fire and Emergency related industryMust be self-motivatedExceptional organizational methodsAttention to detail and the ability to provide consistent workDedication to customer service and business successAbility to engage in and maintain positive relationships with employees, vendors and customersComputer skills: Must be proficient with Microsoft Outlook Email and the Tech Labor AppEducation and/or ExperienceHigh School Diploma or GEDFormal Training and/or Trade School Training Preferred3 to 5 years of body shop experience strongly preferredValid Driver's License and eligible to be covered under the Siddons Martin insurance policyClass B non-exempt CDL is a PlusTraining Programs and Regular Business MeetingsWith appropriate notification, the Autobody Repair Technician agrees to attend and participate in all career specific seminars, training courses, industry related certification programs and internal company training and or meetings recommended or scheduled by the business owner/operator.General ConductIt is the responsibility of the Body Technician to always conduct him/herself in a professional manner. This includes the agreement not to use any foul or objectionable language towards any customer, vendor, co-worker or employee. To refrain from any negative comments about any customer, vendor, competitor or employee. As a Body Technician, you are expected to maintain composure with all customers, vendors and employees always and to carry out all defined duties in a professional manner.Dedication and Passion to achieve 100% Customer SatisfactionAt all times the Body Technician is to strive for 100% customer satisfaction. This includes a commitment to customer courtesy, taking the time to be certain that the customer clearly understands his or her options, your recommendations, warranties offered, estimates provided, invoices provided, methods of payment and value and the benefits he or she may receive from our services.Physical DemandsWhile performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.