Behavioral Health Support Group Advocate

Behavioral Health Support Group Advocate

Are you passionate about supporting children, adolescents, and families as they navigate behavioral health challenges? Do you thrive in an environment where compassion, advocacy, and meaningful relationships can change lives? If so, we want you on our team!

At MyCHN , a nonprofit healthcare leader serving the Greater Houston and Gulf Coast region, we are committed to providing accessible, integrated care that improves the well-being of our communities. As a Behavioral Health Support Group Advocate , you will play a critical role in supporting behavioral health programs, empowering families, and helping patients access the resources they need to thrive.

This unique position combines patient advocacy, behavioral support, care coordination, transportation assistance, and group facilitation to create a positive impact on the lives of children and families throughout our communities.

Your Responsibilities

• Accompany patients to and from in-person support groups, serving as an aide and adult escort for patients under the age of 12 in compliance with Medicaid regulations.
• Provide proactive behavior management and de-escalation support during patient transportation and group activities.
• Ensure the safety and well-being of patients during transportation and support group participation.
• Maintain open communication with clinical and transportation teams regarding patient needs, behavioral concerns, and safety issues.
• Complete incident reports and documentation in accordance with organizational policies and procedures.
• Oversee transportation sign-in and sign-out procedures to ensure accurate records and patient accountability.
• Support clinical staff during support group sessions by assisting with activities, participant engagement, and emotional support.
• Serve as a flexible team member by supporting multiple behavioral health groups and stepping in as needed to assist with facilitation and coordination.
• Collaborate with therapy and psychiatry teams to connect patients and families with community resources and supportive services.
• Assist families in navigating ABA therapy services, autism-related resources, educational support, and school-based advocacy opportunities.
• Help ensure continuity of care through resource coordination and patient advocacy.
• Support the growth and expansion of behavioral health services through additional projects and initiatives.
• Perform other duties as assigned within the scope of the role.

What You'll Need

• Must be at least 21 years of age
• Strong communication and interpersonal skills
• Ability to build trust and maintain positive relationships with children, adolescents, and families
• Experience working with children and adolescents who have behavioral, emotional, or developmental challenges
• Ability to manage challenging situations calmly, professionally, and compassionately
• Strong organizational skills and attention to detail
• Ability to work effectively as part of a multidisciplinary team
• A commitment to patient advocacy, family support, and whole-person care

Preferred Qualifications

• Bachelor's Degree in Psychology, Social Work, Behavioral Health, Human Services, or a related field
• At least one year of experience in behavioral health, Applied Behavior Analysis (ABA), patient advocacy, case management, or a related field
• Experience supporting children and families affected by autism spectrum disorder or other developmental conditions
• Experience facilitating groups, educational workshops, or family support programs

Why You'll Love Working With Us

• 100% Paid Employee Health & Dental Insurance
• 401(k) with 4% Employer Match
• Opportunities for Professional Growth and Career Development
• Collaborative and Mission-Driven Work Environment
• Meaningful Work That Directly Supports Children and Families
• The Opportunity to Make a Lasting Impact in Underserved Communities
• Exposure to Integrated Behavioral Health and Whole-Person Care Models

Make a Difference Every Day

As a Behavioral Health Support Group Advocate , you'll be a source of encouragement, guidance, and support for children and families navigating behavioral health challenges. Your advocacy, compassion, and dedication will help create a safe and supportive environment where patients can grow, connect, and succeed.