Bilingual Collections Recovery Specialist

Job Description

Job Description

If you thrive on overcoming challenges, meeting targets, and accomplishing tangible results, then you could be the Bilingual Collections Recovery Specialist we're looking for at Cawley & Bergmann, LLC! Based in Jacksonville, FL, this full-time position manages our phone lines to recover outstanding balances from consumers.Competitive Base Pay: $18.00 - $20.00/hour (based on experience)Special Perks: Uncapped monthly performance bonuses, bi-weekly pay, and paid trainingFull-Time Benefits: Health insurance, dental, vision, PTO, sick time, a 401(k), advancement opportunities within a fast-growing companyCome work in our collaborative and high-energy office stocked with modern technology! Join us to develop your career in a positive work environment alongside a team that values and respects you!BILINGUAL COLLECTIONS RECOVERY SPECIALIST QUALIFICATIONS:Bilingual English/Spanish speaking skillsEffective, professional communication and negotiation skillsPhone etiquette and comfort speaking on the phone throughout the dayMotivation to meet targets, exceed goals, and make moneyPositive, "can-do" mentality and a drive to keep learningCommitment to showing up every day and giving your bestPreferred - 1+ years of collections or sales experiencePreferred - Call center or customer service experienceTHE DIFFERENCE OUR BILINGUAL COLLECTIONS RECOVERY SPECIALIST MAKESCawley & Bergmann is a prominent national collections firm that provides stellar debt recovery services for established financial institutions. We're currently experiencing substantial growth, and we're looking for highly goal-driven and career-oriented people to help us continue to deliver incredible results for our high-class, well-known clients. With our innovative and empowering "work hard, play hard" culture, you'll have the opportunity to expand your skills, grow your paychecks, and make a substantial difference for real people!As our Bilingual Collections Recovery Specialist, you will:Respectfully and professionally speak with consumers about their outstanding account balances and collect paymentsPromptly answer inbound calls and make outbound phone callsClearly communicate with consumers and provide solid customer serviceHelp find effective solutions and negotiate payment arrangementsAccurately update information in our computer systemPlay your part in meeting individual and team performance goalsWE CAN'T WAIT TO HEAR FROM YOU!Ready to smash your targets, exceed your goals, and take your earning potential to the next level? Seize this opportunity by completing our short initial application form!