Field Technician - Low Voltage & IT Hardware Implementation

Job Description

Job Description

Founded in 1997, in Gravette, AR, as a packaging and logistics company, R&R Solutions has evolved into a client-focused solutions provider delivering the highest quality of services and support. R&R works with clients in developing and finding innovative solutions to complex problems. As a Solution Concierge, R&R offers a wide range of services encompassing both technology and custom solutions. R&R has developed and deployed some of the largest technology solution offerings in the industry.

Why Join Us?

Are you a road warrior who prefers being paid for your efficiency rather than just "clocking in"? We are seeking a Field Technician specializing in IT Hardware Implementation for a national server refresh project. This role is ideal for a Low Voltage professional who excels in physical hardware deployment and system integration. You won't just be swapping boxes; you'll be ensuring every component of the new infrastructure is correctly connected and communicating with the network.

The Pay Structure (Unique Performance-Based Pay)

We reward efficiency. Unlike standard hourly roles, this position pays per successful site completion.

• Per-Site Pay: Predetermined rates based on project scope (Averages $1,250/week).
• Travel Pay: $15.60/hour while driving to/between sites.
• Training Pay: $18.60/hour during onboarding.
• Per Diem: $40.00/day for meals/incidental expenses.
• Company Vehicle: Provided for all project-related travel.

Key Responsibilities

• On-Site Refresh: Perform server installations, Point of Sale (POS) swaps, and network hardware refreshes.
• Network Infrastructure: Execute structured cabling (Cat 5/6) and low-voltage terminations according to strict project specs.
• Troubleshooting: Diagnose connectivity issues and collaborate with remote support teams to bring sites live.
• Documentation: Real-time reporting of site completion, photos, and hardware serial tracking via mobile platforms.

Travel Requirements

• Base of Operations: All deployments launch from Gravette, AR.
• Deployment: Must be willing to travel extensively throughout the U.S. for the duration of the project.
• Travel Costs: Applicants are responsible for transportation to Gravette, AR for launch and return home after the project concludes. All project-related fuel and vehicle costs are covered.

Qualifications (Required)

• Experience: 3+ years in field tech roles (POS, Server Refresh, or Network Hardware).
• Technical Skills: Deep knowledge of Low Voltage wiring and Cat 5/6 cabling.
• Licensing: Valid Driver's License with a clean driving record (Required for company vehicle insurance).
• Education: High School Diploma or GED.
• Adaptability: Ability to work flexible hours (nights/weekends) depending on site access.

Preferred Skills

• 3+ years of verifiable experience in structured cabling.
• Advanced proficiency with network hardware configuration.
• Strong communication skills for interacting with site managers and internal support.

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to climb ladders and work in confined spaces (server closets/ceilings).
• Requires significant physical endurance. This role includes significant time standing, walking, bending, kneeling, and crouching

• Must pass pre-employment drug screen and background check