Sales Support Analyst

Job Description CGI is one of the world’s largest independent IT and business consulting services firms, helping clients across industries accelerate digital transformation and deliver meaningful business outcomes. With a global presence, deep industry expertise, and a collaborative culture, CGI empowers professionals to innovate, solve complex challenges, and build lasting client partnerships. Join CGI’s high-performing Trade Finance and Payments business unit focused on delivering exceptional client engagement and operational support. In this role, you will play a key role in the strategic sales process by conducting product demonstrations of CGI Trade360, a sophisticated banking software platform, to prospective clients. Success in this role requires developing a deep understanding of the platform as well as the day-to-day operational responsibilities of banking professionals utilizing trade finance technologies. CGI Trade360 enables banks to provide the full range of traditional trade, payables, receivables, and cash management services to their customers—anywhere, anytime—through a single, integrated, and global platform. This role requires the ability to effectively position platform capabilities within client discussions, demonstrations, and proposal responses. You will collaborate directly with senior business development leaders to improve the speed, consistency, and quality of proposal development efforts while providing guidance throughout the RFP development lifecycle. Working closely with technical specialists, sales executives, and account leaders, you will help transform complex concepts into compelling, client-focused narratives while supporting business process optimization, readiness activities, and cross‑functional alignment. This position can be located in any U.S. or Canada CGI office. Remote work may be considered for the right candidate. Duties and Responsibilities Develop a strong understanding of CGI’s Trade360 platform and trade and supply chain finance technology solutions Lead and support CGI Trade360 product demonstrations for prospective clients Provide guidance and support throughout the RFP development process to ensure high-quality, client-focused proposal submissions Support the full Request for Proposal (RFP) lifecycle, including development of high-quality client responses Translate Trade360 platform capabilities into compelling business value propositions aligned to client requirements Manage and maintain demo and marketing environments, including testing activities during update cycles Facilitate collaboration and alignment across IT, business partners, leadership, and sales teams Maintain and continuously improve process documentation to ensure operational accuracy and consistency Deliver reporting, metrics, and visual presentations that provide actionable insights to leadership Support workshops, proofs of concept, client presentations, and related sales enablement activities Required Qualifications Excellent presentation and client communication skills Strong facilitation, stakeholder engagement, and cross‑functional collaboration capabilities Exceptional organizational skills with strong attention to detail Strong verbal and written communication abilities Ability to manage multiple priorities and deadlines simultaneously Demonstrated analytical, documentation, and reporting expertise Proven problem‑solving capabilities with the ability to evaluate options and recommend solutions Direct experience within trade finance, financial services, or banking technology environments Experience supporting client‑facing sales activities including demos, presentations, and RFP responses Knowledge of CGI Trade360 platform capabilities, including trade finance, payables, receivables, and cash management functionality Desired Qualifications Bachelor’s degree with 4+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment OR High School Diploma with 8+ years of specialized industry experience Strong understanding of trade finance transaction workflows and operational processing Ability to guide stakeholders through the RFP response development process, ensuring alignment with client objectives and business priorities Familiarity with reporting tools and data analysis techniques Experience working with Software as a Service (SaaS) platforms Understanding of software release management and testing practices Experience working with integrated global banking platforms supporting trade finance and transaction banking services Spanish language proficiency is a plus Ability to travel up to 20% Compensation and Benefits CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $102,000.00 - $218,200.00. CGI's benefits are offered to eligible professionals on their first day of employment to include: Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well‑being programs EEO Statement Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on click.appcast.io. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information. #J-18808-Ljbffr