Computer Support Technician Assistant - Student

Position Information Title: Student Computer Support Technician Assistant Classification: Student Employment Program (FWSP/STEP) Working Title: Student Computer Support Technician Assistant Datatel Position ID: NEAD8FEDWORK1A / NEAD9TECHSUP1A Annual Hours: up to 25 hours per week (max 750 hours) Placement Range: $10.00 per hour Position Type: Student Employee Job Category: Student General Description: Assists computer support technicians and audio‑visual services technicians in troubleshooting and supporting approved computer software, hardware, and audio‑visual equipment. Reports To: None Job Duties Prepare computers for deployment, including software and hardware installation. Perform installation and setup of computers and audio‑visual equipment for students and employees. Provide routine and emergency maintenance of desktop and audio‑visual technology. Serve as on‑call computer and audio‑visual support technician. Maintain accurate service records using the ticketing system. Safety and Policy Abide by board and college policies, contribute to a safe environment, adhere to safety procedures, complete quarterly health and safety training, and participate in emergency drills. Requirements Must be a current OCCC student enrolled in at least 6 hours per semester (Fall/Spring) or 3 hours (Summer), or a federal work‑study award holder. Must have at least one (1) year of experience using and maintaining Windows OS. Preferred Qualifications Currently enrolled in OCCC’s Computer Science program. Working Conditions Medium physical activity: occasional lifting up to 50 pounds. Frequent movement across campuses, standing, and operating equipment. Requires visual acuity for software and hardware troubleshooting. Indoor office, classroom, theater, or storage spaces; sometimes close quarters. Work Hours 8 a.m. – 5 p.m.; schedule may vary by availability. Department Desktop Support Contact Human Resources: View phone number on click.appcast.io (Mon–Fri, 8 a.m. – 5 p.m.) #J-18808-Ljbffr Oklahoma City Community College