VP, Colleague Communications

The Vice President, Colleague Communications leads the colleague communications team within a fully integrated corporate communications department. This position is based in New York City and reports to the Head of Corporate Communications and Public Affairs. The role is a member of the Human Resources Leadership Team. What You Will Do Lead and develop the colleague communications team, focusing on messaging, content development, channel management, adoption, and executive communications while providing strategic direction, resource allocation, performance management, and talent development. Execute communications strategies that advance the adoption of new ways of working, cultural ambitions, and company values as an embedded member of an HR leadership team. Define and execute an enterprise‑wide internal communications strategy aligned with the company’s Bold New Chapter growth strategy, performance goals, and strategic priorities. Collaborate with HR, Operations, Stores, Merchants, Marketing, Legal, and Leadership to ensure messaging is consistent, timely, relevant, and aligned for all internal audiences, including stores, field, and corporate teams. Establish ROI measurements by building dashboards, tracking engagement, and measuring the impact of internal communications on the business through reporting. Ensure seamless integration between colleague communications and external brand communications, enabling colleagues to act as ambassadors and aligning messaging both inside‑out and outside‑in. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Other duties may be assigned. Skills You Will Need Strategic Communication Leadership – Ability to define and execute enterprise‑wide internal communications strategies that align with business priorities, transformation initiatives, and culture objectives. Team Leadership & Talent Development – Skilled in leading, mentoring, and developing a high‑performing communications team, including resource allocation, performance management, and succession planning. Cross‑Functional Collaboration – Ability to partner effectively with HR, Operations, Stores, Merchants, Marketing, Tech, Legal, and senior leadership to ensure consistent and aligned messaging across all audiences. Change Management & Culture Influence – Expertise in supporting culture change, colleague engagement, leadership communications, and embedding new behaviors and ways of working across the organization. Analytics & Measurement – Skilled in establishing metrics, building dashboards, tracking engagement, and measuring the impact of communications on business and people outcomes. Integration & Brand Alignment – Ability to ensure internal communications align with external brand messaging, enabling colleagues to act as ambassadors and maintaining consistency inside‑out and outside‑in. Executive Advisory & Influence – Ability to advise senior leaders on communications strategies, providing guidance to influence organizational priorities and business outcomes. Crisis & Risk Communications – Ability to lead communications strategy during high‑stakes situations, mitigating reputational risk and maintaining stakeholder confidence. Digital & Multi‑Channel Expertise – Ability to leverage digital, social, and traditional channels effectively to reach diverse internal audiences with timely, relevant messaging. Innovation & Thought Leadership – Ability to anticipate emerging communication trends, technologies, and practices, and integrate them into enterprise communication strategy. Stakeholder Management & Collaboration – Ability to build strong, trusted relationships with internal and external partners, balancing competing priorities and aligning messaging across functions. Who You Are Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 15 plus years of experience in corporate communications or change management, working for a large, complex, multi‑channel organization. Senior leaders with deep change, transformation, or HR backgrounds with demonstrated communications skills and leadership are encouraged to apply. Regular physical requirements include sitting, talking, hearing, using hands/fingers to touch, handle, and feel; occasionally moving about the workplace and reaching with hands and arms. Requires close vision. Ability to work a flexible schedule based on department and company needs. What We Can Offer You We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning and leadership development, community engagement through Colleague Resource Groups, and volunteer opportunities. Benefits Performance‑based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice 401(k) match Health, vision, dental, life, and disability insurance options Paid time off and holidays Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. #J-18808-Ljbffr Macy's