Solution Architect - Agentic Search

What you can expect In this role, you’ll partner with Sales, provide AI and Agentic Search expertise, and help close deals from a technical perspective. About the Team Zoom AI Companion represents our commitment to transforming how organizations leverage AI to enhance productivity and collaboration. What started as an AI-powered meeting assistant has evolved into a comprehensive AI ecosystem that helps employees work smarter across all Zoom products. Agentic Search is a flagship feature of Zoom AI Companion that enables organizations to unlock the full value of their knowledge and conversations. Agentic Search connects Zoom Meetings, Team Chat, Docs, and third‑party apps so employees can instantly find relevant information, conversations, decisions, and context in one experience. Responsibilities Partnering with Technical Sales: Collaborate closely with the Sales team to provide deep technical expertise in AI and Agentic Search capabilities. Contributing Design: Architect and design Agentic Search solutions that leverage Zoom AI Companion to meet customer requirements. Working with infrastructure: Maintain comprehensive understanding of our infrastructure, systems, and technical architecture to confidently address customer questions and concern. Pre‑Sales Support: Lead technical discovery sessions, product demonstrations, and proof‑of‑concept implementations with prospective customers. Acting as a trusted technical advisor throughout the sales cycle, demonstrating the value of Agentic Search and AI capabilities effectively to customers. Educating sales teams on AI, search technologies, and technical differentiators to improve their effectiveness. Qualifications Have 5+ years of experience in solution architecture, pre‑sales engineering, or technical consulting roles. Need a deep understanding of Agentic Search technologies, information retrieval, and AI/ML concepts. Demonstrate knowledge of cloud infrastructure, distributed systems, and scalable architectures. Have a proven track record of partnering with sales teams to close enterprise deals. Own excellent communication skills with ability to explain complex technical concepts to both technical and non‑technical audiences. Need to have experience with AI technologies, natural language processing, or conversational AI platforms. Salary Range or On Target Earnings Minimum: $124,000.00 Maximum: $271,200.00 In addition to base salary and/or OTE, Zoom has a Total Direct Compensation philosophy that includes base salary, bonus, and equity. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also offer a location‑based compensation structure; compensation may vary by location. Expected Close Date Anticipated Position Close Date: 06/02/26 Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an accommodations request form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. #J-18808-Ljbffr Zoom