Fire Alarm & Security Service Technician

Fire Alarm & Security Service Technician

Do you enjoy figuring out how equipment works, solving technical problems, and helping customers? Cunningham Security is hiring a technician in Wakefield to inspect, test, and maintain fire alarm and security systems.

In this role, you'll work independently at customer locations while staying connected with a supportive service team. Your attention to detail will help identify equipment concerns, keep maintenance on track, and give customers clear information about their systems.

What the position involves:

• Perform scheduled inspections and functional testing of fire alarm and security equipment.
• Check alarm panels, smoke detectors, motion sensors, and associated devices.
• Complete preventive maintenance, including battery replacements.
• Investigate minor operating issues and flag concerns requiring additional attention.
• Record inspection results and service activity using Sedona and BuildingReports.
• Keep digital reports complete, accurate, and organized.
• Communicate professionally with customers during service visits.
• Work with internal service and support teams to coordinate next steps.
• Follow established inspection procedures carefully and consistently.

Experience and skills:

• High school diploma or GED.
• NICET or IPSI certification, or willingness to obtain industry credentials.
• Practical troubleshooting skills and strong attention to detail.
• Ability to manage field assignments independently.
• Clear communication and dependable customer service.
• Valid driver's license with a clean driving record.
• Ability to pass a background check.

What Cunningham Security offers:

• Pay starting at $30/hour, based on your experience.
• Medical, dental, and vision insurance.
• Short-term and long-term disability coverage.
• Paid time off.
• Retirement plan options.
• A regular weekday schedule with no weekend shifts.
• Training and opportunities to earn industry certifications.
• A collaborative team and opportunities to advance your career.

Cunningham Security is a family-owned company helping protect homes and businesses across Northern New England. We build lasting relationships through dependable service and support employees as they develop their technical knowledge.