Mobility Coordinator

Job Description The Support Technician provides operational and administrative support to the IT Mobility Team by coordinating mobile device requests, tracking service activities, maintaining mobility records, and supporting day-to-day mobility operations. This role helps ensure consistency and visibility across Mobility processes by documenting procedures, assisting with process standardization, supporting governance activities, and contributing to accurate inventory and data tracking. The technician also develops and maintains reference materials, assists with mobility-related documentation needs, and supports team efforts to improve workflow continuity and operational efficiency. Familiarity with mobile devices, cellular service environments, and IT support workflows is preferred to effectively aid the team’s operational and process improvement initiatives. 5 days onsite M‑F We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: Skills and Requirements A minimum of 2-3 years of experience performing administrative, operational, or technical support tasks in an IT, telecommunications, mobility, or similar environment is preferred. Experience supporting cross‑functional workflows, maintaining accurate records, tracking requests through completion, and assisting with process or procedure documentation is preferred. Experience with ticketing systems, asset or inventory tracking, or mobile device management would be a strong plus. #J-18808-Ljbffr Insight Global