Product Specialist

Location Woodward - Delaware 222 E William St, Delaware, OH 43015 Full-Time: $17.00 per hour Must be 21+ Role Summary The Product Specialist provides knowledgeable, friendly, and compliant service, offering personalized recommendations and smooth checkout experiences. They support sales, orders, and merchandising while keeping the store welcoming, well-presented, and fully compliant. Key Responsibilities Product Knowledge & Customer Education Maintain knowledge of all products, including Woodward Fine Cannabis and Ember products Educate customers on product differences, characteristics, and proper use in compliance with state and local regulations Stay updated on new products, inventory changes, and share insights with team members Sales, Orders & Merchandising Process transactions and fulfill online/ in-store orders accurately and efficiently using POS systems Provide personalized product recommendations and support a high-quality customer experience Maintain stocked and organized product displays presented according to merchandising and brand standards Inventory Awareness & Menu Accuracy Report inventory or menu discrepancies and customer feedback to leadership Compliance & Cash Handling Verify customer ID and medical recommendations as required by law Reconcile cash drawers and follow all cash-handling procedures under management supervision Maintain compliance with all regulations and company policies Store Support Perform opening/closing duties, restocking, and cleaning tasks Maintain a clean, organized, and professional retail environment Support operational readiness, teamwork, and floor efficiency during shift Benefits: Employee discount Opportunities for advancement Paid time off Paid training Work Location On-site Woodward - Delaware 222 E William St, Delaware, OH 43015 #J-18808-Ljbffr Fire Rock, LTD.