Systems Administrator II

Systems Administrator IIHiring Department: Intercollegiate AthleticsPosition Open To: All ApplicantsWeekly Scheduled Hours: 40FLSA Status: Exempt from FLSAEarliest Start Date: Oct 26, 2026Position Duration: Expected to ContinueLocation: AUSTIN, TXGeneral NotesAdditional hours will be required to include early mornings, evenings, weekends, and holidays. This position is expected to work regular on-site hours. Occasional travel may be required.PurposeProvides essential systems administration, endpoint management, and advanced technical support for Texas Athletics Information Technology, with emphasis on secure, reliable, and efficient desktop, server, and platform operations.ResponsibilitiesEndpoint Management and Deployment – Administer endpoint management platforms, including JAMF and Microsoft Endpoint Configuration Manager, to manage configurations, image machines, deploy software, apply patches, and maintain endpoint compliance across the Athletics computing environment.Security and Vulnerability Remediation – Proactively monitor Splunk dashboards, respond promptly to Information Security Office notices, and support security vulnerability remediation by coordinating remediation activities, validating compliance, assisting with device hardening, and supporting risk reduction efforts.Systems Administration and Platform Support – Administer on-premises and remote servers, Software as a Service (SaaS) platforms, enterprise technology platforms, and related systems in alignment with Athletics IT and University standards.Advanced Technical Support – Provide in-person and remote tier 2 and tier 3 support for Athletics staff, systems, applications, and endpoint issues; troubleshoot complex technical problems and escalate or coordinate resolution as needed.Game & Event Support – Support the Athletics Department at major home contests, including Football home games, in support of operations. Occasionally support other events as needed.Automation and Documentation – Develop and maintain scripts, deployment workflows, system documentation, and operational procedures to improve service delivery, consistency, and system reliability.Team Mentorship and Operational Support – Serve as a senior technical resource for full-time helpdesk staff and student workers, providing guidance, knowledge transfer, and support for advanced issues and daily IT operations.Core Values - Consistently exemplify the core values and quality service standards of Texas Athletics. Always act ethically. Proactively seek guidance when unsure or unclear of a law, rule or policy applicable to you or your department/sport program. Actively participate in assigned education and training programs. Comply with all laws, policies, rules and regulations set forth by the Board of Regents of The University of Texas System, The University of Texas at Austin, NCAA, Conference, or other governing body, including state and federal laws. Annually obtain prior written approval and report all outside activities and outside income. Report knowledge of, or reasonable cause to believe, violation(s) of state or federal laws, policies, rules, or regulations of the University, Conference, or NCAA to IA ARMCS or IA HR. Fully cooperate with any investigation by providing complete and accurate information when requested to do so by Texas Athletics and/or the NCAA and do not influence others in any way during an investigation. In compliance with Title IX of the Education Amendments of 1972 and Texas Education Code Sec. 51.252, this position may be a Non-Confidential Employee as defined by University policies on Sex Discrimination, Sexual Harassment, Sexual Assault, Interpersonal Violence and Stalking. As a Non-Confidential Employee, individuals employed in this position will report incidents of such prohibited conduct to the University's Title IX Coordinator or Deputy Title IX Coordinator as required by applicable law or University policy. An employee who does not report an incident or who makes a false report is subject to termination and may be charged with a criminal offense (Class A or Class B misdemeanor). For more information about employee responsibilities under Title IX, including information about confidential employee reporting exceptions, please visit the Title IX website at duties as assigned.Required QualificationsHigh School diploma or GED. Two or more years of professional experience providing systems administration, endpoint management, or enterprise technology support. Experience supporting Windows and/or macOS environments, enterprise software applications, and endpoint management tools. Working knowledge of JAMF, Microsoft Endpoint Configuration Manager, imaging, software deployment, patching, scripting, and basic networking concepts. Ability to provide effective tier 2 and tier 3 technical support, troubleshoot complex issues, meet deadlines, and work independently and as part of a team. Excellent customer service, communication, and interpersonal skills. Relevant education and experience may be substituted as appropriate.Preferred QualificationsBachelor's degree. Four or more years of professional experience providing systems administration, endpoint management, or enterprise application support. Relevant industry certifications in systems administration, endpoint management, information security, or cloud services. Experience in Higher Education and/or Athletics IT. Experience with information security best practices, vulnerability remediation, system hardening, software deployment, machine imaging, and patching. Experience developing scripts in platforms such as PowerShell or batch and creating or editing group policies.Driving RequiredThis job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.Salary RangeOPENWorking ConditionsMay work in all weather conditionsMay work in extreme temperaturesMay work around standard office conditionsRepetitive use of a keyboard at a workstationUse of manual dexterityClimbing of stairsClimbing of laddersLifting and movingRequired MaterialsResume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interestImportant for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.Employment Eligibility:Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.Retirement Plan Eligibility:The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.Background Checks:A criminal history background check will be required for finalist(s) under consideration for this position.Equal Opportunity Employer:The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.Pay Transparency:The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a The University of Texas at Austin Staff