Patient Support Specialist

Patient Support Specialist

Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of technicians, opticians, and patient services representatives within our optometry practices. If you love variety in your work day, this may be the perfect spot for you!

Our technicians support physicians by completing preliminary testing with patients and facilitating the beginning of the appointment. Opticians counsel patients through the process of selecting the best frames and lenses for their medical needs and personal style. Patient services representatives provide clerical support for the practice. They are the first impression, welcoming patients and preparing them for their appointment, and typically the last stop in a patient visit, checking patients out, taking payments, and assisting with follow-up appointment scheduling.

As a Patient Support Specialist, you have the opportunity to learn all three practice areas!

This is a traveling position. This person will support our optometry practices in the Fort Wayne, Indiana Region.

Starting wage of $17.00 - $18.00 based on knowledge, skills, and experience

Mileage reimbursement issued bi-weekly

6.5 paid holidays per year + 2 Floating Holidays

Approximately 8 days of PTO within first year

Full slate of benefits to include health, dental, vision, and 401k

Growth and wage increase through company paid certification program

High school graduate, or equivalent

Previous experience in medical office and/or direct patient care is preferred

Previous experience in optometry environment is preferred

Detail oriented with strong organizational skills

Proactive learner

Polite, professional, and courteous

Ability to lead, motivate and promote a team environment

Adaptable

Physical Activity: Talking, Hearing.

Physical requirements: Sedentary work. Involves sitting most of the time.

The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.