IT Support Analyst
Insight Global
Job Description
Job Description
Network Provisioning Technician opportunity in Whitehall, OH supporting a federal telecommunications environment.
This is an excellent opportunity for someone with IT experience who enjoys customer interaction, service coordination, and telecommunications provisioning.
Key Responsibilities:
- Serve as the initial point of contact for customer service requests
- Enter and manage telecommunications requests within a proprietary system
- Track service orders through completion
- Work directly with customers to clarify requirements and resolve incomplete requests
- Provide exceptional customer service throughout the provisioning process
Requirements:
- 2+ years of IT experience
- Active Secret Clearance
Preferred:
- Associate's Degree
Position Details:
- Location: Whitehall, OH
- Employment Type: 6-month contract to hire
Vacancy posted 1 day ago
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