Revenue Manager

The Revenue Manager owns the accuracy, completeness, and timely recognition of revenue across all sales channels—in-store, online ordering (OLO), and third-party delivery platforms—in accordance with US GAAP (ASC 606). This role leads the daily sales reconciliation process, oversees the integration of point-of-sale and third-party settlement data, and partners with Operations, IT, and the broader Finance team to safeguard revenue integrity while maintaining a positive and supportive working relationship with personnel across the field and corporate organization. Key Responsibilities Own the daily, weekly, and monthly revenue recognition process across all sales channels, ensuring revenue is recorded accurately, completely, and in accordance with US GAAP (ASC 606). Develop, implement, and maintain a standardized daily sales reconciliation and revenue reporting process. Lead the revenue portion of the month-end and year-end close, including revenue accruals, deferred revenue, and gift card liability, ensuring timely and GAAP-compliant results. Prepare and review revenue-related journal entries and balance sheet reconciliations (sales clearing, credit card receivables, third-party receivables, and gift cards). Support new unit openings by establishing sound revenue capture, reconciliation, and reporting processes from day one. Partner with IT and Operations to ensure POS, online ordering, and third-party platform data flows correctly into the general ledger, and resolve integration or mapping issues. Create new, or reengineer existing, revenue and reconciliation processes to improve accuracy, timeliness, and internal controls. Ensure adherence to financial policies, procedures, and internal controls over revenue, and support internal and external audit requests related to revenue. Collaborate with Operations, Marketing, and IT to align on pricing, promotions, discounts, and loyalty programs and their impact on recognized revenue. Serve as the primary point of contact between the Finance team and Area Managers on revenue and cash matters, following up on deposit discrepancies, cash over/short, and daily sales variances. Oversee and review reconciliations of credit card (CC) transactions, online ordering (OLO) deposits, and third-party delivery platforms (e.g., DoorDash, Uber Eats, Grubhub), ensuring all sales, fees, and commission deductions are accurately recorded and discrepancies are resolved. Analyze revenue trends by channel, unit, and market, and provide variance commentary and insights to leadership. Oversee the accounting for customer refunds, chargebacks, and voids, ensuring proper documentation and resolution. Manage merchant ID (MID) setup and coordinate payment processing and settlement configuration for new and existing units. Supervise, mentor, and develop Revenue Analyst(s), and assist the accounting team with any special project. Assist with other projects & duties as needed. Requirements Restaurant, hospitality, or multi-unit retail experience is highly preferred Ability to prioritize tasks, meet close deadlines, and manage workload with minimal supervision Bachelor’s degree in Accounting, Finance, or a related field At least 5+ years of progressive accounting experience, including revenue recognition and reconciliations; supervisory experience preferred Advanced Excel skills required; experience with SAP and restaurant POS/third-party settlement systems would be a plus Working knowledge of US GAAP and ASC 606 revenue recognition; CPA or CPA candidate is a plus Great attitude and strong work ethic, with solid communication, problem solving, conceptual thinking, and analytical abilities Bilingual in English and Spanish is highly preferred. #J-18808-Ljbffr