Member Services Representative

Are you detail-oriented, organized, and comfortable working in a fast-paced operations environment?
We are seeking a Member Operations Specialist to support a busy financial services team with essential back-office functions. This role is ideal for candidates who enjoy administrative work, data entry, and processing high volumes of transactions with accuracy. This is a non-customer-facing position focused on operational support, document processing, and maintaining accuracy across multiple systems.
Responsibilities

• Process incoming and outgoing mail.
• Scan and process checks using internal banking systems.
• Create and balance cash letters.
• Review and process member-related requests.
• Perform data entry and maintain accurate records across multiple platforms.
• Utilize systems such as Microsoft Excel and other financial processing applications.
• Verify information and ensure all transactions are completed accurately.
• Follow established procedures, service level agreements (SLAs), and operational guidelines.
• Support daily workflow priorities while maintaining strong attention to detail.
• Assist with additional administrative and operational tasks as assigned.

Qualifications
Required

• Minimum 2 years of administrative, data entry, or office support experience.
• Strong computer proficiency and typing skills.
• High School Diploma or equivalent.
• Ability to identify and process check-related documents.
• Strong organizational skills and attention to detail.
• Ability to manage repetitive tasks while maintaining a high level of accuracy.
• Excellent communication skills and willingness to ask questions when clarification is needed.
• Ability to multitask and prioritize work effectively.

Preferred

• Banking, financial services, or credit union experience.
• Experience working with financial processing systems.
• Familiarity with Symitar or similar banking platforms.

Schedule

• Monday through Friday
• Primary schedule: 8:00 AM 4:30 PM
• Flexibility preferred for schedules ending between 5:30 PM and 6:00 PM as business needs require.

Work Environment

• 100% onsite in Vernon Hills, Illinois.
• Collaborative team environment supporting critical operational functions.
• Opportunity to gain valuable experience within a growing financial services organization.
• Potential for long-term opportunities as permanent positions become available.

Job Type & Location
This is a Contract position based out of Vernon Hills, IL.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Vernon Hills,IL.
Application Deadline
This position is anticipated to close on Oct 12, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.


Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.