Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:
Tammy Johnson State farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist/Office Manager Assistant.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. We are looking for someone to help our business grow. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members or helping them understand their insurance. 
• Manage appointment scheduling and office communications.
• Assist in handling incoming Insurance inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options and make the offer.
• Answer the phones 
• Get the mail 
• Build Relationships with customers 
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.
• Offer Life, Auto and Home insurance products to people that call in 
• Explain Billing and take Payments 
• Help keep office clean and organized

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Insurance Licensed Property and Casualty and Life or be willing to obtain 
• Basic computer skills, including Microsoft Office and CRM systems