Payroll & Billing Specialist

We are a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. The Business Administration Specialist III is responsible for providing senior-level support for administrative duties within the onboarding, compliance, billing, and payroll functions of the organization. This role plays a crucial part in ensuring the efficient operation of these functions, contributing to the overall satisfaction of both clients and employees. Billing: Generate accurate invoices for clients based on agreed-upon billing terms and contracts. Verify timesheets and expense reports submitted by temporary employees for accuracy. Address billing discrepancies promptly, collaborating with internal teams and clients to resolve issues efficiently. Assist with the preparation and processing of weekly and monthly invoices, including updates to billing contact information. Payroll: Process payroll for temporary employees, ensuring timely and accurate payments. Maintain payroll records and documentation, addressing inquiries from employees and resolving issues as needed. Perform data entry for late timesheets and service logs, create payroll reports, and reconcile timesheet discrepancies. Serve as a liaison between clients, employees, and internal teams to facilitate effective communication. Collaborate with recruiters and account managers to align client needs with staffing solutions. Provide support and guidance to employees on administrative matters, fostering positive relationships. Administrative Duties: Prepare and maintain various reports, including monthly CSS reports and oversight visit reports. Update employee files and monitor payroll and invoice inboxes. Process personnel changes, including direct deposits and compliance metrics tracking. Train and audit the work of subordinate Business Administration Specialist. 1 year of lead experience within CCE or 2 years in HR, credentialing, or payroll/billing administration in a high-volume environment.

• Strong understanding of employment laws and regulations to ensure compliance in administrative tasks.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant payroll/billing software; experience with Google Drive (Docs, Sheets, Forms).
• Meticulous with paperwork and data entry, ensuring accuracy in onboarding, compliance, billing, and payroll processes.
• Collaborative mindset to work with recruiters and account managers, fostering a cohesive work environment.
• Ability to handle highly confidential information responsibly.

High School diploma or equivalent required; degree in business administration, or a related field preferred. Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment. Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access. Cross Country is an Equal Opportunity Employer (EOE) - Veteran/Disability #