Commercial & CX Graduate Associate

About the Role The S&P Global Energy Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in our London office. The 3-months thereafter will be part of the NAMER Customer Success Team, focusing on building a foundational knowledge of the commodity markets, developing essential business-related skills while learning about various S&P Global Energy data, research and analytical products. At Customer Success, you would be a primary contact for clients, providing solutions to their requests in a timely, professional and courteous manner and providing training on S&P Global Energy products through WebEx and onsite visits. The program will consist of rotations to Customer Success, sales, channel management and marketing functions. This will enable each graduate to gain a holistic perspective of the business. Combined with on-the-job learning, graduates must complete and pass certification milestones along with a rigorous evaluation process that will test and stretch their skills and capabilities. As you progress though the program, you will have the opportunity to support the sales team and ultimately generate additional revenue that helps to grow our business. You will be offered the opportunity to assist S&P Global Energy in achieving its mission of being one of the leading providers of the highest quality price assessments and analytical information to the world’s financial and commodity markets. Our real-time news, pricing and analytical services help markets operate with transparency and efficiency worldwide. As the principal provider of commodity price assessment and information to more than 10,000 customers in 150 countries and with 20 offices spanning five continents, you will form part of a truly globally diverse workforce. You will be part of a rapidly growing organization with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. Location Houston, TX or New York, NY (relocation assistance not available) Grade Level 09 Career Paths after the 18-month initial phase of the program include: Regional Sales New Business Specialist Sales Customer Success Marketing Channel Management Responsibilities Help clients understand how to navigate and extract useful data from S&P Global Energy product range. Liaise with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards. Proactively reach out to clients for face‑to‑face/WebEx training (this will apply towards the later stages of development once fully fluent and certified on the product range). Conduct research about important issues at the forefront of energy and commodity markets and present this to colleagues. Support sales teams with research and proposals. Build account overviews and plans to support strategic sales teams. Design data-driven models and templates for clients. Create marketing materials for commercial culture initiatives and future graduate cohorts. Get involved in special project initiatives where determined necessary by management. Qualifications Geology, Geophysics, or Energy/Commodity background related (i.e. Oil, gas, metal, Agriculture) academic program required. Familiarity with or strong interest in learning about commodity markets. Strong understanding and command of AI Capabilities. Recent graduate or current student in final year with the ability to join cohort of new hires in late August 2026. Strong communication (good verbal skills, listening techniques, and a clear, concise writing style) and the role will involve speaking to our diverse clients. Strong presentation and communication skills. You must have good telephone manners and be comfortable presenting to large groups both in person and remotely. Significant comfort level with suite of Microsoft Office products (Word, Outlook, PowerPoint, Excel). Ability to effectively multi-task and work independently and willingness to learn and take on a wide variety of tasks. Able to learn quickly, multi-task and work in a fast-paced environment. Understand importance of building strong relationships and partnering with team members. Problem-solving, time management, attention to detail & organizational abilities to work efficiently with clients. Compensation and Benefits (US Only) Expected base salary: $66,000‑$73,000 in addition to bonus. Final base salary will be based on geographic location, experience level, skill set, training, licenses and certifications. Eligible for an annual incentive plan. Eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please refer to the benefits summary. Right to Work Requirements Limited to persons with indefinite right to work in the United States. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. US Candidates Only: Know Your Rights Workplace discrimination is illegal. Job ID 327903 #J-18808-Ljbffr S&P Global