Service Advisor Assistant Service Manager

About Hubler Chevrolet

Hubler Chevrolet is a leading automotive dealership dedicated to delivering exceptional customer service and high-quality vehicle care. We are currently seeking a Service Advisor / Assistant Service Manager to join our professional team in Indianapolis, Indiana.

Job Details

• Salary: $50,000 to $150,000 per year
• Job Type: Full Time
• Location: Indianapolis, IN 46227

Position Overview

As a Service Advisor / Assistant Service Manager , you will provide courteous and professional service to customers, accurately identifying vehicle service needs and promoting appropriate services, parts, and accessories. Strong communication skills and attention to detail are essential in this role.

Primary Responsibilities

• Greet customers promptly and professionally upon arrival.
• Inspect vehicles and review service history to determine required services.
• Promote relevant services, parts, and accessories based on customer needs.
• Provide accurate cost estimates and completion times, securing customer authorization.
• Monitor service progress and communicate updates or adjustments to customers.
• Administer warranty repairs following manufacturer guidelines.
• Confirm service appointments prior to customer arrival and conduct follow-up calls after service completion.
• Inspect vehicles prior to delivery to ensure quality and communicate results to customers.
• Ensure compliance with state and federal regulations regarding repairs and consumer protection.
• Exemplify Hubler Chevrolet’s values through professional behavior and interactions.

Work Hours

This is a full-time position following standard dealership hours. Specific scheduling details will be provided during the interview process.

Equal Opportunity Employer

Hubler Chevrolet is an equal opportunity employer and maintains a drug-free workplace.