Personal Banker - Credit Union
$20 - $30 per hourLevo Federal Credit Union
Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated : 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively.
Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner.
Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description
$20-$30/hr., plus incentives
Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner.
Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description
$20-$30/hr., plus incentives
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the Personal Banker - Credit Union in Rowena, SD vacancy
- ...and Responsibilities: • Greet and welcome members to the Credit Union in a courteous, professional, and timely manner, providing prompt... ...needs of our customers and community • Bilingual Personal Banker positions available (The Bilingual Personal Banker position...UnionImmediate startWeekend workDay shiftAfternoon shift
Service First Federal Credit Union
Sioux Falls, SD1 day ago $145k - $242k
...Serve the Community. Elevate the Member Experience. Levo Credit Union is seeking a collaborative and strategic Senior Vice President... ...in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity...UnionLevo Federal Credit Union
Brandon, SD2 hours ago- ...us! About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this frontline role,... ...You will support account openings, service requests, and credit applications while working closely with branch teammates to deliver...SuggestedWork experience placementFlexible hours
Wells Fargo
Sioux Falls, SD3 days ago - ...powerful: every detail matters, because every person matters. From the conversations we... ...our team. YOUR OPPORTUNITY: PERSONAL BANKER We're looking for a motivated,... ...tailored banking solutions-including loans, credit cards, and investment options Deliver...SuggestedTemporary work
SNB
Sioux Falls, SD1 day ago - ...Personal Banker/Branch Manager Job Category: Retail Full-Time On-site Sioux Falls, SD 57104, USA Job Details Primary Responsibilities... ...and Abilities: Thorough and extensive knowledge of credit and lending principles Strong communication skills, both...SuggestedFull timeWork at officeNight shiftWeekend workAfternoon shift
American Bank & Trust
Sioux Falls, SD2 days ago - ...Commercial Loan Officers and Business Bankers competitive wages and a great... ..., small enough to provide personalized service Identify and... ...business development and credit risk assessment skills ~... ...from a community bank or credit union atmosphere and be involved in...UnionLocal area
gpac
Brandon, SD2 days ago $16 - $20 per hour
...help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks... ...Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete...UnionHourly payShift workNight shiftLevo Federal Credit Union
Rowena, SD2 hours ago- ...recruit new high net worth financial relationships for the bank. This person must have the ability to direct existing clients and prospective... ...accounts within authorized limits such as checking, savings, credit/loan and identify and refer investment opportunities....Bank staffWeekend work
First Bank & Trust
Sioux Falls, SD2 days ago - ...Wells Fargo is seeking a Relationship Banker (SAFE) to join our National Branch Network... ...digital engagement, and customized deposit, credit, and investment solutions. In addition,... ..., setting clear expectations, and taking personal ownership to convert qualified opportunities...Temporary workWork experience placementImmediate start
Wells Fargo
Sioux Falls, SD7 hours ago - ...of their profession. We provide a highly personalized, "I'll do it for you" service model... ...Next Career Move: As a Private Banker, you'll draw on your strengths in building... ...for everything from routine banking to credit coaching, giving you an unparalleled, holistic...Full timeWork at officeRemote work
Heritage Bank
Sioux Falls, SD1 day ago $20 - $23 per hour
...takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you... ...consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-...Temporary workLocal areaRelocation packageU.S. Bank
Sioux Falls, SD2 days ago- ...Fisher Organization is the New England division of American Income Life, committed to protecting members of Labor and Credit Unions and various Associations of New England as well as working families throughout the region. Our goal is to become the premier in-home supplemental...UnionFull timeWork at officeRemote work
Fisher Organization
Sioux Falls, SD3 days ago - ◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide tailored coverage recommendations that meet each family's needs ◾Build and...UnionFull time
Globe Life: Moore Organizations
Sioux Falls, SD3 days ago - ...accounts and attempts to secure payment by performing the following duties. Receives members in person, by telephone and electronic avenues; provides general credit union information; follows up on past due and delinquent accounts by telephone or electronic avenue, personal...UnionWork at officeImmediate startMonday to Friday
Service First Federal Credit Union
Sioux Falls, SD1 day ago - ...policies and managing the forced place insurance program (CPI) Credit Life and Credit Disability Claims. Processing, tracking, and... ...loan officer and staff, including updating loan data in the credit union's computers, processing letters, and assembling documentation...UnionWork at officeImmediate startMonday to Friday
Service First Federal Credit Union
Sioux Falls, SD3 days ago $50k
...Our financial advisors are a valued part of our firm, and we credit much of our success to their unique experiences and professional... ..., priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help clients achieve their goals....Work at officeWork from homeHome officeFlexible hoursEdward Jones
Sioux Falls, SD2 days ago- ...organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple... ...and sub share accounts, changing account types, funding both personal and auto loans, and closing memberships. Responsible for...UnionLocal areaFlexible hours
Black Hills Federal Credit Union
Sioux Falls, SD2 days ago $21 per hour
...be eligible for benefits including medical, dental, and vision insurance, tuition assistance programs, 401(k), pension benefits (in union locations), paid time off, and opportunities for advancement into driver or full-time warehouse positions. Some shifts, particularly...UnionHourly payFull timeShift workNight shiftDay shiftEarly shiftUPS
Brandon, SD4 days ago$45 per hour
...benefits including medical, dental, and vision insurance, pension plan, 401(k), paid vacation, paid holidays, overtime opportunities, and union-negotiated wage increases. UPS drivers may also receive overtime pay, peak season bonuses, and route bid opportunities based on...UnionHourly payFull timeUPS
Brandon, SD4 days ago- ...Fargo is seeking a Senior Branch Premier Banker (SAFE) to play a pivotal role within our... ...solutions across deposits, investments, credit, home lending, and business banking. In addition... ..., setting clear expectations, and taking personal ownership to convert qualified...Temporary workWork experience placementImmediate start
Wells Fargo
Sioux Falls, SD7 hours ago - ...Associate Community Banker This position is located at our Sioux Falls, SD Downtown branch... ...The Associate Community Banker delivers personalized client service by holding financial... ...Accounts, Certificates of Deposit, consumer credit cards, and more. Performs Teller...
First Interstate
Sioux Falls, SD1 day ago - ...all exhibits soon after file is received. Develop and oversee loan disbursements, documents, and reports along with obtaining credit and financial information as required. Ensure loans are processed as per established bank procedures, policies, and approval....Shift workNight shift
One American Bank
Sioux Falls, SD5 days ago - ...Description Job Description Position Summary: As a Business Banker, you will be responsible for soliciting, developing, and... ...while thoughtfully managing risk before and after the extension of credit. ou will serve as a relationship manager, partnering with teams...Temporary workWork experience placementLocal areaImmediate start
The First National Bank in Sioux Falls
Sioux Falls, SD5 days ago - Banker Job Type: Full-time, Part-time Shift: Day Shift Our client, a global trailblazer in financial services, is not just... ...opening new accounts, processing service requests, and completing credit applications. Educate customers on digital banking tools...Full timePart timeImmediate startShift workDay shift
- Financial Consultant | WealthBridge WealthBridge Financial Group is seeking a results-oriented Financial Consultant to join our team. In this position, you will engage with clients to understand their financial objectives and provide them with tailored advice and...
WealthBridge Financial Group
Brandon, SD1 day ago $50 - $60 per hour
...DataAnnotation is committed to creating high-quality AI. We are looking for a Director of Credit Risk to join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed...Hourly payFull timeContract workPart timeWork experience placementRemote workFlexible hoursDataAnnotation
Sioux Falls, SD1 day ago- ...A leading AI development company is seeking a Director of Credit Risk. This role involves collaborating with AI to enhance financial tools, ideal for finance experts seeking flexible work. Candidates should possess advanced finance degrees (MBA or PhD preferred) and will...Hourly payFull timePart timeRemote workFlexible hours
DataAnnotation
Sioux Falls, SD1 day ago - .... Your involvement helps create a space where others can encounter the power of Christ in their lives. We believe that each person is made in the image of God, and your willingness to serve will make a lasting impact, not only in the lives of those you serve but...UnionHourly pay
Seattle's Union Gospel Mission
Sioux Falls, SD2 days ago - ...Meet with clients virtually to understand their needs Advise clients on union-backed benefits and available options Guide clients through solutions that best fit their situation Build trust and maintain strong client relationships Stay organized with follow-ups...UnionFull time
Zuzick Organization of Globe Life
Sioux Falls, SD1 day ago - ...talent and promoting from within. We deliver supplemental benefits primarily to union members and working families, fostering a positive work environment that emphasizes collaboration and personal growth. In this role, you will engage with a team, participate in...UnionRemote jobFull time
Fisher Organization
Sioux Falls, SD5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Personal Banker - Credit Union. Be the first to apply!
