Production Supervisor Assembly

Production Supervisor Assembly

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will your help write about our future? There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And we are equally committed to creating a healthier environment and planet through our sustainability efforts.

Shift: 2nd Shift: Sunday- Tuesday, E/O Wednesday 5:45pm-6:00am Location: Tempe, Arizona

Job Summary: In this role, you will supervise employees in a manufacturing and assembly environment: plans and assigns work, implements policies and procedures and recommends improvements in production methods, equipment, operating procedures and working conditions.

Essential Duties and Responsibilities:

• Ensures effective employee relations.
• Provides employee coaching, development, and performance reviews.
• Administers the hiring, termination, and disciplinary process for production area personnel.
• Resolves employee issues through problem resolution.
• Responsible for ensuring applicable training and compliance associated with work area and products.
• Responsible for shift personnel scheduling and assignments, verbal communications and visual checks of all work activity for the duration of each assigned shift, ensuring that quality requirements are being fulfilled.
• Provides feedback to proper departments regarding production, quality, engineering, and personnel issues.
• Direct and assists training of all production floor positions; topics include, but not limited to: SOPs, WIs, SPCs, and FDA regulations.
• Ensures work areas are kept clean, orderly, and safe.
• Makes frequent safety inspections with follow-through reporting and/or corrective actions, including work related injuries.
• Responsible for finalizing all necessary data that is required for a timely, shift-to-shift transition, ensuring completeness and accuracy.
• All interactions, workflow, productivity levels, and quality standards are implemented with a "Customer Service" approach to both internal and external customers.
• Assists in the decision-making process in regard to cycle standards and process changes.
• Lead continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
• Supervise shift personnel in the manufacture of customer products consistent with high quality and safety standards.
• Troubleshoot problems arising on the shop floor as it relates to injection molding product quality and automation systems for throughput and yields with the appropriate engineering support from Engineering functions within the value stream / business unit.
• Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule.
• Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret and apply all policies, practices and procedures among plant employees.
• Recommend and implement measures to motivate employees and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
• Routinely evaluate employee performance and identify training needs.
• Coach and counsel employees for performance, attendance and behavior.
• Participate in the resolution of employee relations issues.
• Review and approve work time in the appropriate timekeeping system.
• Maintain and verify accuracy of the hours each employee has worked.
• Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders with consistent focus on labor absorption.

Additional Responsibilities:

• Ensure SOPs, cGMP, OSHA and Safety regulations are followed.
• Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
• Liaise with internal and external customers and other departments as appropriate.
• Participate in special project teams as assigned.
• Performs other duties as assigned based on business needs.
• Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.
• Exhibits regular, reliable, punctual and predictable attendance.

Education: Bachelor's Degree technical or business-related field required

Work Experience: Minimum 5 years in a manufacturing environment required

Preferred Knowledge, Skills and Abilities:

• Must have effective problem solving and interpersonal skills
• Moderate knowledge of computer programs and SPC applications
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company's safety policy at all times
• Able to comply with the company's quality policy at all times

License and Certifications: Health Services/First Aid Certification Upon Hire preferred or Health Services/CPR - Cardiac Pulmonary Resuscitation Upon Hire preferred

Travel Requirements: 10%: Up to 26 business days per year

Physical Requirements: Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.

Additional Requirements:

• Self-motivated and solution-oriented personality.
• Excellent written and verbal skills.
• Good communication, project management, and interpersonal skills.
• Good organizational skills.
• Effective problem-solving skills.
• Must wear safety toe shoes, safety goggles, and hearing protection, as required, in production areas.
• Must follow and comply with Plant's Dress and Hygiene Code (SOI).
• Must follow and comply with all Company and Plant policies, procedure (SOIs), rules and State and Federal laws.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.