IT Systems Administrator

Owning day-to-day IT operations in a hybrid capacity, the Senior IT Systems Administrator will serve as the primary IT support contact for a ~60-person organization, managing Mac environments, SaaS administration, and collaborating with global IT teams on process improvements. Key responsibilities Serve as the primary IT support contact for all employees via various communication platforms Support a Mac-first environment, including laptop configuration, imaging, and lifecycle management Administer and support core SaaS tools and manage user access across SBRA-managed platforms Required qualifications 3 to 5 years of experience in IT support, systems administration, or IT operations Strong experience supporting Mac environments with some PC exposure Familiarity with identity and access management platforms Experience administering and configuring SaaS tools across a distributed workforce Proven ability to create and maintain clear technical documentation