IT Systems Administrator I

Supports the stability, security, and performance of core on‑prem and cloud systems by executing standard operating procedures for monitoring, patching, backups, account administration, and incident response. Resolves common issues independently, documents change and fixes, and escalates complex problems to senior administrators. Partners with the team to keep knowledge articles current and to follow change, security, and documentation standards. Responsibilities Install, configure, and maintain routine systems hardware and software following approved procedures and checklists. Monitor system health (alerts, capacity, logs), perform basic troubleshooting, and remediate common issues; escalated per runbooks when needed. Execute patching, updates, and backups on a defined cadence; validate success and remediate failures under guidance. Perform account administration and access management (e.g., Active Directory groups, basic Microsoft 365 tasks) in line with security standards. Provide Tier‑1 network support for routine connectivity issues (DNS/DHCP lookups, basic Wi‑Fi checks) before escalation. Maintain accurate documentation (KB articles, SOPs, diagrams) and clear ticket notes to ensure traceability and knowledge reuse. Support endpoint and server maintenance activities (antivirus updates, basic peripheral/server tasks) as directed. Assist with virtualization and backup tasks (e.g., VM snapshots, restore tests, backup job status) under senior oversight. Participate in routine changes and deployments (software rollouts, scheduled updates) and in DR/restore tests as assigned. Contribute to continuous improvement by identifying documentation gaps, proposing simple scripting/automation for repetitive tasks, and sharing lessons learned. Provide off‑hours support on a rotation or as scheduled for maintenance windows and incident response. Requirements Foundational system administration: Windows Server basics, file/print services, Active Directory concepts, DNS/DHCP, Microsoft 365 fundamentals. Network fundamentals and troubleshooting basics; follows runbooks and standard procedures. Backup/patching concepts and routine execution; strong attention to detail in verification and documentation. Familiarity with virtualization and common admin toolsets (hypervisor consoles, event/log viewers, ticketing systems). Scripting/automation basics and a willingness to learn new tools and technologies. Clear written and verbal communication; customer service mindset; collaborates well and knows when to escalates. Documentation discipline: keeps SOPs/KBs current and tickets complete and auditable. Qualifications Associate degree (or equivalent experience) in IT/Computer Science; Bachelor’s preferred but not required for entry level. Certifications (preferred): CompTIA A+ or Network+; exposure to Windows Server/Active Directory, virtualization, and backup platforms is advantageous. 0–2 years in systems administration or closely related IT operations/support (internships/co‑ops count). Benefits Sabert offers competitive compensation and a generous benefits package, including full health insurance (medical, dental, vision), 401(k), life insurance, disability, and more. We’re committed to providing reasonable accommodation for applicants with special needs or disabilities during our recruiting process. To learn more about accommodations please call View phone number on click.appcast.io or email View email address on click.appcast.io for assistance. Please do not send resumes to the above email address; applications submitted via email will not be considered unless specifically invited to do so. Sabert Corporation is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, creed, national origin, gender, gender identity, sexual orientation, age, ancestry, marital status, disability, veteran status, political belief or activity, or any other basis prohibited by law or regulation. Applicants must be currently authorized to work legally in the United States for Sabert. Sabert will not commence an employment‑based immigration case to fill this open position. #J-18808-Ljbffr Sabert Corporation