Senior Manager, Credit Risk Learning

Application Deadline: 12/30/2026 Address: 320 S Canal Street

Job Family Group: Human Resources

Leads the strategy, design, implementation and ongoing management of enterprise Credit Risk learning and capability development. Translates Credit Risk strategy, technical standards, emerging capability needs and business priorities into scalable, role-based learning pathways that build consistent credit knowledge, skills and judgment across proficiency levels. Provides strategic learning advice to senior stakeholders and drives the end-to-end learning lifecycle from capability analysis through design, implementation, measurement and sustainment, balancing enterprise consistency with the needs of different businesses, portfolios and geographies. Direct Credit Risk, wholesale/commercial banking, lending or financial-services risk-learning experience is preferred, but credit adjudication experience is not required. Executes an integrated Credit Risk learning strategy and multi-year roadmap aligned with enterprise and business priorities. Identifies opportunities to simplify, reuse and scale learning while maintaining appropriate role, portfolio and business relevance Partners with Credit Risk and business stakeholders to translate Credit Risk capabilities, skills and proficiency expectations into learning pathways, assessments and development solutions. Oversee the end-to-end Credit Risk learning portfolio, including pilots, enhancements, deployment, lifecycle management and sustainment. Connect curriculum, skills, proficiency and applied workplace performance to support role readiness and continued development. Establishes measures for learning adoption, capability development and application; provide regular insights and recommendations to senior stakeholders. Use assessment, learner, stakeholder and program evidence to improve learning solutions and inform future investment priorities. Provides strategic oversight of external partners supporting the Credit Risk portfolio, including quality, relevance, value and content maintenance. Leads stakeholder, communication, adoption and reinforcement strategies for significant Credit Risk learning initiatives. Ensures solutions remain current as capability needs, business requirements and Credit practices evolve. Acts as a strategic learning partner & identifies longer-term high leveraged and innovative curriculum for all key jobs. May network with industry contacts to gain competitive insights and best practices. Leads the design, development, and management of effective learning & performance-focused solutions including assessing client needs, developing the learning strategy, designing program and identifying delivery methods including the identification of innovative learning methodology. Influences and negotiates to achieve business objectives. Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals. Develops the business case by identifying needs, analysing potential options and assessing expected return on investment. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Conducts independent analysis and assessment to resolve strategic issues. Acts as the prime subject matter expert for internal/external stakeholders. Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business/group on implementation of solutions. Includes assessing performance gaps and recommending solutions to assigned business/group leaders on principles and programs and the highest value learning deliverables/methods for the lowest cost. Supports the design, development, and management of effective learning and performance-focused solutions including assessing client needs, developing the learning strategy, designing program and identifying delivery methods including the identification of innovative learning methodology. Collaborates with internal and external stakeholders to provide business context in the design, develop and implementation of relevant learning programs and solutions delivered through various channels. Identifies internal and/or external emerging issues, trends and needs to inform business strategies and decisions. May network with industry contacts to gather and identify competitive insights and best practices. Builds effective relationships with internal/external stakeholders. Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, execution, evaluation and sustainment of initiatives. Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging and identifies appropriate distribution channels. Breaks down strategic problems, and analyses data and information to provide learning and development insights and recommendations. Monitors and tracks performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• MBA or Masters of Education preferred.
• Adult Learning accreditation required.
• Experience in the design, delivery and the delivery of learning strategies and programs.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.

Salary:

$100,000.00 - $220,000.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. To find out more visit us at

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information.

Who we are

BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the good.

More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.