Customer Account Specialist

Customer Account SpecialistRoyal (a MacLean Power Systems Company) in Bessemer, AL has an exciting opportunity for a Customer Account Specialist.This role is Onsite in Bessemer, AL.What You'll DoAnswers inquiries from clients concerning products while promoting the company productsProvides information, quotes, credit terms, and other bid specifications to clientsPeriodically prepares and reports sending results and leads to managerCaters to any customer complaints or concerns and establishes a resolutionLearns the various buying habits and expectations of the customers to provide exceptional customer serviceConducts regular follow ups on the quote statusWorks with the V.P. of Sales on the administrative aspects of salesPerforms other duties as assignedWhat You'll Need to Excel in This RoleMinimum 3-5 years related experience including experience with technical productsExperience in utility industry preferredExpert utilization of Syteline or comparable ERP system requiredExcellent verbal and written communication skillsExcellent sales and negotiation skillsAbility to build strong interpersonal relationships based on integrity and serviceOrganized with strong attention to detailStrong analytical skillsProven ability to build and maintain relationships with customers, reps, and other inside salesProficient with Microsoft Office Suite or related software including proficiency in ExcelTotal Rewards Offering:Royal (a MacLean Power Systems Company) offers a competitive compensation package; including a bonus potential based on company performance and a dynamic work environment that encourages creativity, innovation, and professional growth. A comprehensive benefits package including Medical, Dental, and Vision, 401k with employer match, employer-paid disability and more...For Us, For Family. Surround yourself with fun, energetic, and hard-working professionals who are dedicated to achieving Mission Zero; zero safety or environmental incidents.EOE-Minority/Female/Disability/VeteranVarious agencies of the United States Government require employers to maintain information on applicants pertaining to factors such as race, sex, and type of position for which an individual applies. The information requested is voluntary and for compliance with certain record keeping requirements. MacLean Power, LLC has a long-standing commitment to equal employment opportunity for all its associates and applicants for employment. MacLean Power, LLC believes all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants for employment because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. All job offers are conditional, upon successful completion of pre-employment screening, including criminal checks, drug testing, employment, and education verification. MacLean Power Systems