Customer Service Specialist

Customer Service Ambassador Hiring Range: $23.18-$27.24. The maximum pay for this position is $31.29. Your role as a Customer Service Ambassador is to provide our guests, both internal and external, with the most enjoyable experience possible. As a Customer Service Ambassador, you may be the first point of contact for guests when they come to Eagle County and your responsibility is to learn and accurately provide information about the airport and our surrounding destinations. You will demonstrate excellence in guest service by consistently displaying respect for internal and external guests and be able to handle any issues or concerns with good conflict-resolution skills. We're looking for someone with a passion for great service and a love for Eagle County. If you're a team player with a can-do attitude, we'd love to hear from you! Schedule: 4 x 10 hour shifts. Sunday to Wednesday, 6am-4:30pm. This will include weekend days and holidays that fall on your shifts. Applicants are encouraged to apply by 5pm on Monday, July 27th, however, the job will be posted until filled. Qualifications: At least two years of customer service experience. Successfully pass a background investigation, pursuant to TSA Part 1542, and maintain eligibility for TSA and FAA-mandated security clearance requirements. Valid Driver's License and satisfactory motor vehicle record preferred Culture & Benefits: Working in local government is one of the best career paths in the mountains. 'Your Career will Soar with Eagle County'. Get started with us today! Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health / wellness. Check out more awards here. Purpose! A modern, values-driven workplace with more than 550 employees embracing a welcoming culture, supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All. Learning organization focused on professional development opportunities, FREE CMC classes and Tuition reimbursement. Future-focused with our Strategic Plan on improving housing, climate change and more. As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides. Great benefits! Comprehensive and low-cost medical, dental, and vision insurance (as low as $85/month for employee only) Wellness program where you can earn cash or extra days off 15 paid holidays Paid time off (starting at 12 days) and additional medical leave Paid volunteer hours 8% (dollar-for-dollar match) retirement plan Free classes at Colorado Mountain College Eagle County University classes (internal training) Tuition reimbursement programs Bilingual Pay Incentive Free bus pass and more Relocation & Housing Information Employer: Eagle County Government Address: 500 Broadway Street Eagle, Colorado, 81631