ServiceNow Architect

Servicenow ItSM Architect

At Staffworxs, we don't just connect talent — we power transformation. Headquartered in Frisco, TX, with teams in Bengaluru and Hyderabad, we combine global reach with deep expertise. Our Digital & Data Analytics practice drives growth and innovation for some of the world's top brands, who continue to retain us as their trusted partner. If you're ready to make an impact, you're in the right place.

Job Title: ServiceNow ItSM Architect

Location: Chicago preferred, remote should be fine

Duration: 12 Months Contract

Jd: ItSM Lead Architect/Sr. Consultant Detail:

• Provides technical leadership for implementation and roadmap for all ItSM modules
• Expert in Itil processes that underpin the modules
• Experience in conducting technical "art of the possible" workshops with customers to define requirements based on out-of-box S
• Ability to lead a technical design workshop
• Ability to mentor more junior developers
• Excellent customer facing skills
• Hands on technical skills, willing and able to write code, business rules, ACL's, scripts, script includes, workflows, and configuration of all ItSM modules:
• Incident Management
• Knowledge Management
• Cmdb
• Change Management
• Problem Management
• Service Request/ Catlog

Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.