AI-Driven SaaS Technical Support Engineer
CybSafe
CybSafe is looking for a Technical Support Engineer to ensure top-notch customer service. This individual will tackle customer issues, working with multiple teams to provide effective solutions. The ideal candidate will possess strong SQL skills and experience with AI tools, and they should be comfortable engaging with both customers and technical staff. This role is critical in driving customer satisfaction and requires a Bachelor's degree along with 3+ years in a SaaS technical support capacity. #J-18808-Ljbffr CybSafe
- ...reading. About the role The Technical Support Engineer is a customer-focused... ...excellence, and fluency with AI‑powered tools and workflows... ...technical support role in a SaaS environment. U.S. Citizenship... ...and explain Socure’s model‑driven identity products to customers...SuggestedMonday to FridayWeekend work
- ...Building the world’s leading AI-powered, cloud-native... ..., and deep technical expertise to help clients... ...continuous learning, and a supportive culture, IBM provides the... ...As a Customer Success Engineer, you will play a pivotal... ...experience with IAAS, PAAS and SAAS environment #J-18808-...Suggested
$33.17 - $44.39 per hour
Technical Support Engineer (Remote/West Coast) US - Remote - Washington, US - Remote - Oregon , US - Remote... ...a plus. Demonstrated interest in AI and Large Language Models (LLMs), with... ...Willingness to adopt and help evolve AI‑driven tools designed to accelerate case...SuggestedRemote jobLocal areaFlexible hours- ...Curri is seeking a Tech Support Engineer I to serve as the... ...consistently. Support SaaS administration across... ...communicate clearly with non-technical employees, and you... ...resolution. Comfort using AI tools to write scripts... ...high-growth, mission-driven environment where your...SuggestedLocal areaRemote work
$130k - $195k
...ubiquitous. We build the foundation for agent engineering in the real world, helping developers... ...from prototypes to production-ready AI agents that teams can rely on. We began... ...world. About The Role We’re hiring a Technical Support Engineer to lead our customer support...SuggestedRemote workFlexible hours- Job Purpose As a Customer Support Engineer, you will be the frontline problem solver... ...high‑quality. You’ll combine technical troubleshooting, product expertise, and AI‑assisted investigation to... ...technical or customer support (SaaS preferred) Strong troubleshooting...Flexible hoursAfternoon shift
$36 - $43 per hour
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift) California Full-time Departments: Customer Support Description At UVeye, we’... ...systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer...Hourly payFull timeAfternoon shift- ...mobility. What will you do? As a Level 1 Support Engineer, you will have to qualify the issue,... ...offerings and support policies to provide technically accurate solutions to customers. When... ...directly into each article, started with the help of AI. #J-18808-Ljbffr EfficientIPFull timeWork experience placement
$149k - $224k
...seeking a talented and experienced Agentic AI Software Engineer to join our dynamic team in Santa Clara... ..., monitoring, and reliability of AI‑driven services in production. We are... ...trailblazers. Growth : We give you the space and support to grow along with us and to contribute...Work at officeFlexible hours- Cvent in California is seeking a skilled software support professional to provide top-tier assistance for its product... ..., with a strong emphasis on problem-solving and technical skills, including knowledge of AI tools. A competitive salary and benefits package are offered...
$85k - $120k
Cvent, Inc. in California is seeking a technically-savvy software support professional to deliver top-tier support for their product offerings. The role entails troubleshooting both frontend and backend systems and assisting teams in debugging software issues. Candidates...$33.17 - $44.39 per hour
Tenable is seeking a Technical Support Engineer to work remotely from the West Coast. You will build relationships across departments, troubleshoot technical inquiries, and maintain deep knowledge of Tenable products. Ideal candidates should have technical degrees or equivalent...Remote jobHourly pay- ...large‑scale driver navigation AI models and one of the top chess... ...a Backend / Infrastructure Engineer who thrives at the intersection... ...GCP Storage, and Azure Blobs to support large-scale ingest via signed... ...Processing Pipelines: Design event-driven, autoscaling job systems using...Worldwide
$70k - $90k
IT Support Technician - Santa Monica, CA Infillion is a leading digital media technology company... ..., TrueX, Gimbal, InStadium, and Analytiks.ai and have been recognized as one of Fast... ..., including provisioning hardware, SaaS access, and training Manage identity and...Full timeWork at officeRemote work- ...depend on you Learn how Illumio approaches AI with integrity — view our Transparency Statement. Senior Backend Software Engineer (Python (Golang a plus)) Hybrid: 2 days in office... ...will continue to build world-class products—driven by people with different perspectives,...Work at office2 days per week
- ...Specified## Description**Technical Business Analyst****NOW... ...ATG USA, we don't just support the AEC industry, we... ...on the Architectural, Engineering and Construction industry... ...processes, proposing data-driven, automated alternatives... ...and RESTful APIs* **AI Ready:** Conceptual understanding...Full timeTemporary workWork at officeImmediate start
$160k - $190k
Member of Technical Staff, Agent Workflow Systems and Evaluation... ..., observes, and scales AI-enabled workflows. This... ..., Project Development, Engineering, Finance, HR, and other... ..., and production support. Create standards for... ...partners on eval‑driven development, tool‑based...Work at officeRemote workFlexible hours$45 - $50 per hour
...Skills and Qualifications (Technical Skills): Proficiency in... ...Technology, Engineering, or a related field. 3+... ...(e.g., AWS, Azure) and SaaS integrations. Key Responsibilities... .... Troubleshooting and Support: Troubleshoot issues... ...started with the help of AI. #J-18808-Ljbffr...Contract work$41 - $67 per hour
Senior Customer Care Technical Support Engineer Senior Customer Care Technical Support Engineer - IT Service Desk (short‑term assignment). Location... ...(DNS, TLS, Load Balancing) and their impact on SaaS performance. Advanced SQL skills for data forensics and scripting...Hourly payFull timeTemporary workWork at officeFlexible hours- ...Autonomy markets, currently supporting a number of venture backed start... ...developing advanced Physical AI, Robotics and Embodied... ...to connect with exceptional technical talent interested in exploring... ...Collaborating across research and engineering teams to translate ideas into...
- ...advisors and angels from Anthropic, SpaceX, and Stanford AI Lab. Role Description As a member of technical staff, you will shape the tasks, datasets, and... ...opportunities What we look for 1–4 years in software engineering, ML, or applied research Major plus to have experience...
- ...Join Our Remote Team as a Technical Support Representative We’re a fully remote, US-based company that builds powerful extensions for Airtable... ...exceptional customer experiences while continuously improving our AI-powered help system. About the Role As our Technical Support...Remote workMonday to Friday
- ...Assisting with systems administration, network support, cybersecurity tasks, or IT... ...To qualify for GS-14 Serving as senior technical authority for IT systems, data acquisition... ...prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application...
$45 - $50 per hour
Technical Product Operations Specialist Remote Summary... ...products through data‑driven decision making and technical... ...solutions, leverage AI tools to accelerate... ...automation. Responsibilities Support program execution... ...Experience working with engineering teams on technical...Hourly payRemote work- ...Technologies in California is seeking a Data Center & Lab Technician to support AI infrastructure and data center activities. You'll manage... ...management, ensuring reliable operations in a fast-paced engineering context. Benefits include medical, dental, vision insurance,...
$180k
...About xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging...Temporary work$78 - $83 per hour
Customer Experience and Support Analyst IV Remote Summary As a CX... ...Utilize various systems and tools (AI analytics tools, Salesforce,... ...complex insights to non‑technical stakeholders. Experience working... ...AI systems (e.g., prompt engineering) to automate data analysis, synthesize...Hourly payWork experience placementRemote work$60.1k - $107.69k
...Entertainment (IME) is seeking a dynamic and customer‑focused Technical Support Specialist. This role specializes in supporting our innovative... ...employment all qualified applicants regardless of criminal histories, consistent with applicable law. #J-18808-Ljbffr Ultimate.aiImmediate startRemote work$180k
xAI’s mission is to create AI systems that can accurately understand the universe and... ...small, highly motivated, and focused on engineering excellence. This organization is for... ...the main process, which consists of four technical interviews: Coding assessment in a language...Temporary workRelocation$60.1k - $107.69k
Ultimate.ai is seeking a passionate Technical Support Specialist to join their Interactive Graphics, Media & Entertainment division. This hybrid role, based in California, requires strong customer service skills and a background in the entertainment industry. The ideal...
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