Junior Salesforce Developer

Junior Salesforce DeveloperNew York Edge (NYE) is the largest provider of school-based afterschool and summer programming in New York City, serving thousands of students annually across all five boroughs and Long Island. Our mission is to help young people discover their potential by providing programs that support academic achievement, social-emotional development, and leadership growth. Through deep partnerships with schools, communities, and city agencies, we deliver high-quality experiences that address the needs of the whole child and build pathways to lifelong success.NYE also serves as a leading Community-Based Organization (CBO) in the NYC Community Schools initiative, partnering with school leadership to coordinate integrated supports such as expanded learning, family engagement, and wellness services to ensure students and families have access to comprehensive school-based resources.New York Edge is seeking a Junior Salesforce Developer to support the ongoing administration, development, and enhancement of our Salesforce platform. This role will work closely with internal stakeholders and the Salesforce Lead to maintain system integrity, implement new functionality, and support integrations across key business systems.This is an excellent opportunity for an early-career Salesforce professional to gain hands-on experience in a dynamic, mission-driven environment while contributing to impactful programs serving NYC youth. The role is designed for growth, with increasing technical responsibility over time.Key ResponsibilitiesAssist with day-to-day Salesforce administration, including user setup, profiles, roles, permission sets, and case managementMaintain data integrity through data imports, deduplication processes, and validation rulesSupport the creation and maintenance of reports and dashboards for program, finance, and leadership teamsTroubleshoot user issues and provide timely and effective resolutionSupport end-user training and adoption of Salesforce best practicesBuild and maintain automation using Salesforce Flow (record-triggered, scheduled, and screen flows)Assist in the development and maintenance of Apex (triggers, classes, and asynchronous processes)Support Lightning Web Component (LWC) development for internal tools and user interfacesParticipate in evaluating when to use declarative versus programmatic solutionsSupport the development and maintenance of integrations using REST and SOAP APIsAssist with outbound callouts, including authentication methods such as OAuth 2.0 and API keysParse and transform JSON/XML payloads within ApexWork with middleware platforms (e.g., MuleSoft, Zapier, or other ETL tools) as neededMonitor and troubleshoot API limits, failures, and latency issuesCollaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutionsAssist in implementing new features, custom objects, and automation to improve operational efficiencyParticipate in system upgrades, release cycles, and sandbox testingDevelop solutions with an understanding of Salesforce governor limits (SOQL, DML, CPU time, heap size)Write efficient SOQL/SOSL queries and follow best practices to avoid common anti-patternsSupport optimization efforts, including query performance and transaction handlingAssist with implementing caching strategies where appropriate (Platform Cache, Custom Settings/Metadata)Troubleshoot production issues using debug logs, Apex exception emails, and system monitoring toolsIdentify root causes of failures across integrations, automation, and data processesProvide Tier 2 support for Salesforce-related incidentsProactively identify system health risks and improvement opportunitiesMaintain technical documentation for data models, integrations, and automation logicFollow established SDLC and change management processesContribute to internal best practices for naming conventions, code structure, and deployment proceduresRequired QualificationsBachelor's in Computer Science or related field.1–3 years of hands-on Salesforce experience in a production environmentExperience with:Apex (triggers, classes, and basic asynchronous processing)Lightning Web Components (LWC) (exposure or foundational experience acceptable)SOQL / SOSL (including relationship queries)Salesforce data model and schema designTechnical KnowledgeUnderstanding of Salesforce governor limits and bulkification principlesFamiliarity with order of execution and transaction lifecycleFoundational knowledge of integrations and APIs (REST/SOAP)Certifications (Preferred)Salesforce Administrator CertificationSalesforce Platform Developer I (preferred, not required)Key CompetenciesStrong attention to detail and commitment to data accuracyAbility to manage multiple priorities in a fast-paced environmentStrong analytical and problem-solving skillsExcellent communication skills, both technical and non-technicalCollaborative mindset with a willingness to learn and growPreferred / Nice-to-Have ExperienceExperience with nonprofit organizations or Nonprofit Success Pack (NPSP)Familiarity with data tools such as Data Loader or ETL platformsExposure to form tools (e.g., FormAssembly)Experience supporting financial or operational workflows (e.g., approvals, invoicing)